No, the package has a fixed price with fixed services.
You need to have a valid driving licence that allows you to operate a passenger car and you must also be a resident of Switzerland. The agreement for the mobility package is a personal agreement which is only for individuals. In addition, the advance payment and the monthly or annual invoice must be paid on time.
Unfortunately, we may not be able to accept your order for the mobility package if one of the following applies:
You are not at least 18 years old.
You do not live in Switzerland.
You do not have a driving licence that allows you to operate a passenger car.
Depending on how you use the package, the following costs may apply:
Recharging of electric vehicles at external charging stations that do not work with the SBB E-Car Charge app, or recharging after the E-Charge charging credit included in the package has been used up.
Charges for individual journeys with Mobility, PubliBike and Taxi services if the drive credit included in the package has been used up or the costs for such trips exceed the credit.
P+Rail day parking fees if your parking-fee credit has been used up.
Cost for the purchase and installation of a home charging station.
Electricity costs for the home charging station.
The order can be placed using a company’s billing address. However, the contracting party must be an individual.
Yes, there are no restrictions in this regard. However, no discounts (FVP travel discount for SBB employees etc.) will be granted to such individuals.
The order is in accordance to a letter of intent. A binding contract comes into force when you complete the purchase of the mobility package.
Only a limited number of electric vehicles and P+Rail 1-year passes are available and we therefore cannot guarantee availability. If we are unable to meet your request, we will get in touch with you and work with you to come up with a suitable solution.
It takes at least four weeks for your mobility package to come into effect after the agreement is concluded. The exact date here depends on how long it takes to deliver the electric vehicle you select. You can select a desired date for your mobility package to begin when you place your order.
The physical mobility package components (electric car, SwissPass card, P+Rail card for the annual parking service and, if ordered, the home charging station) are delivered to you individually. The digital package components (Mobility, PubliBike, Taxi with Premium, insurance, etc.) are activated on the first day of validity for your mobility package. You’ll receive all necessary information for this via e-mail before your mobility package is activated.
SBB Green Class customers receive a notification e-mail two to three months before their mobility package expires. The agreement does not renew automatically.
Public transport (GA travelcard).
The SwissPass is the card that references the GA travelcard and other programmes and services. You must have a SwissPass card in order to be able to use all the services in the mobility package. You will receive the SwissPass automatically when your GA travelcard is issued. If you already have a SwissPass, the SBB Green Class GA travelcard and the other package services will automatically be activated on it.
All components of the mobility package become valid on the same day and are valid for the same period of time. Existing travelcards are refunded pro rata and a new GA travelcard is then issued. The GA travelcard is referenced on the existing SwissPass. If you do not already have a SwissPass, one will be sent to you by mail.
The SBB Green Class GA travelcard is always the basic GA travelcard. If you have a Duo partner GA travelcard or Familia GA travelcard for partners that is still valid and you replace it with an SBB Green Class GA travelcard, the GA travelcard for your partner or family member will be eligible for a discount in future.
Any existing links can be transferred to your new SBB Green Class GA travelcard. We will contact you personally to find a suitable solution for you. If so desired, existing GA travelcards (Familia or Partner) can be cancelled, refunded to you pro rata and then transferred to your new GA travelcard and be given the same period of validity.
Please note that the SBB Green Class GA travelcard does not renew automatically, but the Partner GA and Familia GA travelcards do. If you wish to retain the link, please remember to renew the basic GA travelcard in good time.
Yes. When you order your mobility package, you can also purchase additional GA travelcards for your family at attractive prices. The SBB Green Class GA travelcard is always the basic GA travelcard.
The mobility package can also be purchased with a GA travelcard for senior citizens or a GA travelcard for young adults. If you’re of the right age for one of these GA travelcards, it will automatically be incorporated into your order.
If you’re interested in a GA travelcard for students or a GA travelcard for disabled persons, please get in touch with us.
No, SBB Green Class is a mobility package with a fixed period of validity for all services. It is therefore not possible to temporarily deactivate individual package components.
SBB Green Class Comfort and Premium with a BMW i3: The vehicle remains the property of Alphabet throughout the entire duration of the contract. Alphabet is a wholly owned subsidiary of BMW.
SBB Green Class Comfort and Premium with a Nissan Leaf, VW e-Golf or Tesla Model S: The vehicle remains the property of Arval throughout the entire duration of the contract.
The vehicle may be driven by the contracting party and all third parties who are authorised by the contracting party to drive the vehicle. In any case, the contracting party must make sure that such third parties have a valid driving licence. Insurance cover is provided for all drivers via the third-party insurance component.
SBB Green Class Comfort and Premium with a BMW i3: The insurance package includes liability, fully comprehensive and passenger insurance.
SBB Green Class Comfort and Premium with a Nissan Leaf, VW e-Golf or Tesla Model S: Passenger and liability insurance are included. The own-damage risk is covered by the Arval CarCare service.
Yes, but as an SBB Green Class customer, you are responsible for ensuring that any third party who drives the vehicle has a valid driving licence.
The maximum number of kilometres that can be driven are contractually defined for the various mobility package types as follows:
SBB Green Class Comfort and Premium with a BMW i3: 15,000 km per year included; CHF 0.65 per additional kilometre
SBB Green Class Comfort and Premium with a Nissan Leaf or VW e-Golf: 15,000 km per year included; CHF 0.40 per additional kilometre
SBB Green Class Comfort and Premium with a Tesla Model S: 20,000 km per year included; CHF 0.55 per additional kilometre
((alternative, currently being studied))
SBB Green Class Comfort and Premium with a BMW i3, Nissan Leaf or VW e-Golf: 15,000 km per year included.
SBB Green Class Comfort and Premium with a Tesla Model S: 20,000 km per year included.
A charge of CHF 0.65 per additional kilometre applies to all packages.
The customer is responsible for paying all fines, fees, etc. resulting from traffic violations.
The vehicle may be driven in Switzerland and in EU Member States. Exceptions must be approved in writing in advance by Alphabet (BMW i3) or Arval (VW e-Golf, Nissan Leaf, Tesla Model S).
Yes, you can obtain a loan car from the authorised service and repair centre for use while your vehicle is in the workshop. All costs are covered by the package.
Any additional equipment that can be legally mounted on a vehicle and which does not lead to any alterations to the vehicle may be used.
You can terminate a leasing contract early. You are responsible for paying any associated penalties, fees, etc. You are also solely responsible for managing the termination process. We recommend that you contact your leasing company in good time before ordering the mobility package.
You are guaranteed to get a car in mint condition as per the contract. There is currently a limited number of new vehicles available. New vehicles will definitely be supplied for orders made in autumn.
Home charging station.
No, the costs for a home charging station and its installation are not included in the mobility package. The decision whether to purchase a home charging station is a personal one that depends on your type of residence and the parking situation at your home. For this reason, the mobility package also includes free consultation on this issue – including a home check at your place of residence by our partner Alpiq. In this way, we can address your needs in the best possible manner.
Yes, theoretically. Every electric vehicle comes with a charging cable that can be connected to a normal 230-volt power outlet. This charging method takes a very long time, however (10 hours or more).
We also strongly advise you to have an electrician check your electrical connections to ensure they can cope with such long periods of continuous load.
Parking at the station.
No. The P+Rail 1-year pass entitles you to park at a P+R parking facility of your choice. Parking spaces are not marked and cannot be reserved. You are not entitled to a refund if there are no available spaces.
A second vehicle registration plate number can be stored on the P+Rail 1-year pass. A second vehicle registration plate for the day parking pass can also be stored in the P+Rail app.
Car sharing and bike sharing.
The mobility package is personal and non-transferable. The owner of the mobility package must be in the vehicle whenever it is driven.
The calculation for kilometres driven begins and ends at the departure and arrival locations. Mobility bills you directly for the kilometres you have driven.
Existing subscriptions will be cancelled and new subscriptions will be loaded onto your SwissPass with the same validity period as the other components of the mobility package. Existing drive credit will be transferred to the new mobility package. Members retain their status with Mobility, even beyond the validity of SBB Green Class. Members receive drive credit to the value of a Mobility annual subscription for each SBB Green Class contract year.
SBB Green Class bills, fees etc. can be paid by bank transfer or via direct debit. You can choose to either receive an annual invoice or pay quarterly or monthly instalments. In every case, an advance payment must be made immediately after you place your order.
The advance payment ensures quick delivery of the mobility package. The amount of the advance payment will be fully credited to your mobility package account during the first year. If you choose to pay monthly instalments, for example, your advance payment will count towards your first three monthly payments. After that, you will begin receiving monthly bills.
Your advance payment is equal to the amount of the first three monthly bills for your mobility package, which are then credited accordingly. If you purchase a home charging station, the advance payment is 25 per cent of the purchase cost.
No, that is not possible at the moment due to technical reasons. You can pay by bank transfer or via direct debit. We are working on making additional payment options available to you in future.
No, due to technical reasons, it is not possible at the moment to make payments using vouchers such as REKA Cheques. If your employer offers subsidies for your use of public transport services, we can, upon request, provide you with written confirmation of the provision of a GA travelcard for the SBB Green Class mobility package. Such written confirmation is generally accepted by employers.
The SBB Green Class mobility package includes services provided by both SBB and partners. SBB acts as the underwriting agent for the services provided by partners. By accepting the general terms and conditions of the partner(s), the customer enters into a contractual relationship with the partner(s).
No, all services associated with the mobility package are discontinued when the agreement expires and are not automatically renewed.
Aside from those circumstances described in applicable laws, the agreement can only be terminated early if important reasons for such termination exist. Such reasons include circumstances under which it would be unreasonable to expect the customer to continue using the mobility package (e.g. in the event of illness, an accident, or the customer moving abroad), or if it would be unreasonable to expect the service provider to continue offering the mobility package services (e.g. customer payment default, legal violations).
Yes, the first day of validity of the mobility package is the same for all services.
No, that is not possible.
Yes, you can change your agreement model to SBB Green Class Comfort or Premium (without switching your e-car). We will be happy to review your inquiry and provide you with information on terms and conditions. Please get in touch with us.
The SBB Green Class mobility package should be treated in tax returns in accordance with cantonal regulations. If you pay for the package yourself and use it to go to work, you can deduct part of the package cost from your income. This deduction generally amounts to the price of the travelcard that you need to commute to work. If it would be unreasonable to expect you to use public transport (excessive amount of travel time, long distance from home or work to the next public transport stop, etc.), you can deduct the cost of using your vehicle for your commute. This usually amounts to the distance to your place of work multiplied by the kilometre allowance in your canton (e.g. CHF 0.70 per km). In other words, you can deduct either your public transport or vehicle costs from your income, but not both. If you need more information, please contact your cantonal tax authority.
The aim of the SBB Green Class research project is to shape the mobility of the future. The research project investigates a range of questions, including:
How does a free choice of transport mode influence how people travel?
What makes people decide for or against using a certain mode of transport in a particular situation?
What experiences do the mobility pioneers have with SBB Green Class? What do they like? What frustrates them?
What gets in the way of accessing multiple modes of transport and e-mobility?
What are the key factors for ensuring the successful further development of SBB Green Class?
SBB Green Class customers can actively participate in the project if they wish to, but they are not obliged to. You will regularly be given the opportunity to participate in online surveys and personal interviews. You will also have personal access to our “SBB MyWay” tracking app, which you can use to record your daily mobility patterns. You can either share the data with us or keep it to yourself.
Mobility tracking takes 2–3 minutes per day and the mobility patterns need to be tracked for at least three months. Online surveys are also conducted each year (maximum of four per year), as are personal interviews (maximum of one or two per year).
Along with the information you provide when you place your order, we also collect and process data on your use of individual product components (electric car, Mobility). Customers who participate in the research project also record their daily mobility patterns using our tracking app.
We’ll be happy to answer your questions or advise you personally. Get in touch with us using your preferred communication channel.