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Here, you will find answers to the most frequently asked questions about the Ticket Shop.
Please note the information on international train travel. » More information
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Individual seats can be reserved in most Intercity (IC) and ICN trains. Depending on the service selected, seats can also be reserved in specific zones (e.g. business zone, or family area). Reservations are strictly limited to specific trains and can therefore not be changed after booking. No exchange or refunds.
Please note the general terms and conditions for tickets purchased online and via the SBB Mobile app.
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