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SBB WiFi – free surfing at the station.

SBB-Wifi homepage at Lucerne station on Smartphone and Tablet.

SBB offers free Internet access at 80 stations across Switzerland.

Surf while you wait on the platform, or work through a few e-mails over your first coffee and croissant of the day. Use the free Internet access, up-to-date news and useful information about the station, such as shop opening times and current special offers.

Surf the Net safely and quickly.

We offer high-speed Internet, which is constantly adapted to customers' requirements. Data protection is also extremely important to SBB: anyone who registers for free Internet access at the station does not have to worry about receiving advertising or having their telephone number passed on to third parties.

The advantages for you

SBB WiFi at a glance:

  • 60 minutes free Internet access at each station
  • Easy configuration
  • Register once, then it takes just a click to get online

The WiFi home page offers helpful and interesting additional information when you connect with SBB WiFi:

  • The latest information about your station
  • Opening hours and further details about the businesses in the station
  • Current national and international news from Blick and Blick am Abend
  • Wilmaa Web TV: Recommendations for the latest, most popular TV shows at your train station. Watch Web TV for free with just one click!
  • A selection of the best Instagram moments uploaded by our customers
  • Current campaigns and offers from shops in your station (depending on location)

Locations

SBB provides SBB WiFi in 80 locations – including the 31 largest stations in Swizerland.

The following stations are connected:

Aarau, Aigle, Altdorf, Arth-Goldau, Baden, Basel SBB, Bellinzona, Bern, Bern Wankdorf, Biel/Bienne, Brig, Bülach, Burgdorf, Brugg AG, Chur, Delémont, Dietikon, Dübendorf, Effretikon, Frauenfeld, Fribourg/Freiburg, Genève-Aéroport, Genève Cornavin, Kreuzlingen, La Chaux-de-Fonds, Landquart, Langenthal, Lausanne, Lenzburg, Liestal, Locarno, Lugano, Luzern, Lyss, Martigny, Meilen (ZH), Montreux, Morges, Münsingen, Neuchâtel, Nyon, Olten, Pfäffikon SZ, Rapperswil, Rheinfelden, Romanshorn, Rotkreuz, Rüti (ZH), Sargans, Schaffhausen, Schlieren, Schwerzenbach, Sion, Sissach, Solothurn, St. Gallen, Stettbach, Sursee, Thalwil, Thun, Uster, Vevey, Visp, Wädenswil, Wallisellen, Weinfelden, Wetzikon, Wil, Winterthur, Yverdon-les-Bains, Ziegelbrücke, Zofingen, Zug, Zürich Altstetten, Zürich Enge, Zürich Hardbrücke, Zürich HB, Zürich Oerlikon, Zürich Stadelhofen.

Instructions

It's really easy to use SBB WiFi:

Simply connect to the SBB-FREE wireless network at one of the locations that have already gone online. Once you have registered you will be able to surf the Internet for free at all the stations that are equipped. The service is limited to 60 minutes per station — you can start surfing again after a two-hour break.



We have put together brief instructions for the most commonly used devices:

FAQ

Can I still register without a mobile phone that can receive text messages?
Can I register an iPad with a data subscription (telephone number of the iPad)?
My device is connected to the SBB-FREE WiFi signal but I cannot access the Internet.
Why is there no SBB free WiFi at the SBB Zurich Airport station?
Why are some websites blocked?
How does WiFi work at the station?
How secure is public WiFi?
Can I also cancel a device’s registration (e.g. because I have sold my mobile phone or given it away)?
I am unable to access SBB WiFi with my Android smartphone.


Can I still register without a mobile phone that can receive text messages?

  • No, you can only complete the one-off registration procedure (valid for 12 months) with a mobile phone number that can receive text messages. This is a legal requirement.
  • If you do not receive a text message from us (this can happen with foreign phone providers), we are unfortunately unable to offer you an alternative.

Can I register an iPad with a data subscription (telephone number of the iPad)?

  • It is only possible to register in accordance with the law using a normal mobile phone number, not a data subscription.
  • Up to five devices of any kind can be registered with one mobile phone number. Regardless of whether it is for a laptop, iPad or another device, simply enter your personal mobile phone number on the registration screen and you will receive the code via text message. Then enter the code from the message on your phone on the registration screen for SBB-FREE on your device (iPad, etc.).

My device is connected to the SBB-FREE WiFi signal but I cannot access the Internet.

There are several possible reasons for this:

  1. Simply connecting to the SBB-FREE WiFi signal does not give you access to the Internet. Internet access is only activated when the SBB-FREE homepage (“Free Internet access”) is confirmed in the web browser. You therefore need to open your web browser before accessing the apps and confirm your access on the SBB-FREE website.
  2. Despite receiving a weak to medium WiFi signal, it is possible that the mobile device is too far away from the WiFi antenna or hotspot or has too little transmission power to reach it. Switch the WiFi off and on again and/or move to another location.
  3. WiFi reception is not guaranteed throughout the whole station.

Why is there no SBB free WiFi at the SBB Zurich Airport station?

As Zurich Airport has its own free WiFi and is in charge of the telecommunications in its buildings, there is no SBB WiFi there.

Why are some websites blocked?

  • To protect children (free access to the Internet) and for security reasons, various websites which can be classed as pornographic or racist or which contain malware are blocked.
  • Sites may be blocked erroneously by the provider’s DNS filter – see also domain.opendns.com. If this is the case, please send us the link using the form in the “site blocked” message or by e-mailing wifi@sbb.ch. We will check the website and unblock it if it is safe and inoffensive.

How does WiFi work at the station?

  • You will have to personally activate each of your mobile devices in order to use the service – this is a legal requirement. Activation takes just two clicks, via a text message and an access code.
  • Once you have completed this one-off registration procedure, SBB WiFi can be used at all suitably equipped railway stations with no need to re-register.
  • The service is restricted to 60 minutes of uninterrupted Internet access. You can then continue surfing at a different station, or at the same station following a two-hour break. You need to renew your registration every 12 months.

How secure is public WiFi?

  • Without an encrypted WiFi signal, the Internet access can be used easily by anyone who wishes to do so.
  • Background information: as with all other public guest WiFi access services in the world, data transmission via SBB WiFi is not encrypted. The SBB hotspot should therefore be regarded as “the Internet” and the necessary security measures should be taken (e.g. encryption of websites with sensitive data, use of VPN connections).

Can I also cancel a device’s registration (e.g. because I have sold my mobile phone or given it away)?

  • Yes, because otherwise you would continue to be liable through your mobile phone number.
  • Send an e-mail to wifi@sbb.ch asking for the end device registrations under your mobile phone number to be deleted.
  • Unfortunately, SBB can only delete all the devices, not individual ones, but you can register the devices again quickly and easily.

I am unable to access SBB WiFi with my Android smartphone.

A few Android smartphones have problems connecting. SBB is currently working on optimising the connection. You can help us by sending an e-mail to wifi@sbb.ch describing any problems you may have.

 

Contact form

Do you have a query, complaint or general feedback? Then please use the form below. 

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