Help & contact.

Do you need help buying a ticket or travelcard, would you like to have your ticket refunded or do you have a question about an SBB-related topic? You can find answers to your questions and find out how to get in touch with us here on the SBB Support page.

Submit praise or complaint.

Not happy with a service? Or particularly pleased about something? If so, please contact us. We’re here to help.

Want to get in touch with us?