Questions and answers about the timetable.

Here you will find the most common questions and answers about SBB’s online timetable: information on train formation, delays, timetable calculations and icons in the timetable.

General.

Delays, construction works and incidents.

Timetable calculations.

Information status of the timetable.

Information shown, icons and accessibility (“barrier-free”).

Timetable embedding.

Printed timetables.

Other customers are asking these questions.

  • Refund to my visa - but its the wrong number

    I am trying to get a refund on tickets bought online, logged in. When i get to the refund screen it shows that the refund will be applied to a visa card number that isn’t mine. I know the payment went thru on my card as it showed up on my visa statement. So why is it showing a completely different number that the credit will be applied to?

  • Boarding in a different time

    I’m buying a ticket from Tirano to Zurich. I’d like to know if it’s possible to disembark at a station, enjoy the surroundings, and board another train to the same final destination, but at a different time.

  • Travel Salzburg to Interlaken

    We have a eurail global pass (1st class) and a Swiss half fare card and travelling from Salzburg to Interlaken and wanting to book a seat reservation. Not letting us find our date of 22 Dec. Assuming we travel to Zurich via railjet, but appears there is only 1 train early in the morning. Do we book this on OBB? Is this correct?

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