Accessibility on SBB.ch.
New technology makes it possible – accessible travel at SBB.ch.
In March 2019, the “Access for all” foundation certified the accessibility of the SBB.ch website. This involved an independent team of accessibility specialists assessing whether our websites are accessible to all and if the standards for certification have been met.
Conformity with levels A and AA of the “Web Content Accessibility Guidelines, WCAG 2.0” has been established for the website on the basis of a defined spot check. The tests were conducted in a testing environment using representative, assisting technologies.
SBB.ch was developed on the basis of HTML, CSS and JavaScript, which in turn support barrier-free access to the website.
Exceptions.
Not all content on SBB.ch is accessible to all yet. This particularly affects older applications and documents that were created or programmed by external parties. These are marked accordingly and are not included in the certification. The following sections of the website are not currently accessible:
- Leisure ideas finder
- Goodwill gesture shop
- Train & Hotel (international city breaks)
- Touch timetable
- Datatrans payment process on SBB.ch
- Group travel calculator
- Booking appointments for advice
- International bargain price finder
- Older or complex PDF files and files from third parties
- Complex plans and maps
- Snow’n’Rail
Further content
SBB Call Center Handicap.
Personenverkehr
Handicap
Spitalweg 19
3902 Brig-Glis
Tel. 0800 007 102Link opens in new window.
Toll-free in Switzerland
(from 6am to 10.30pm)
From abroad +41 800 007 102Link opens in new window.