The SwissPass card is your key to mobility and leisure. The card is a carrier medium for travelcards such as the Half Fare Travelcard, GA Travelcard or Regional Travelcard and must be presented during an inspection on public transport.

The SwissPass card can also be used as a ski pass at over 80 ski resorts. It opens the Mobility vehicle you have reserved and serves as an access medium when renting bicycles and e-bikes.

The new SwissPass cards also enable you to make cashless payments for public transport – uncomplicated and secure.

• Currently, public transport travelcards such as GA, Half Fare, Regional, Point-to-Point and Modular Travelcards, the Junior Travelcard and the Children’s Co-Travelcard as well as P+Rail Travelcards are available on the SwissPass.
• Moreover, various partner services can also be held on the SwissPass, such as Mobility passes, access to ski resorts, etc.
  

SwissPass card with a travelcard.

When you buy a public transport travelcard for the first time, you automatically receive the SwissPass card free of charge with your travelcard. You can get your travelcard online or at a staffed public transport point of sale.

Your identity will be verified when you make the purchase. Please present a valid official ID at the point of sale (e.g. passport or ID card).

When purchasing online, the identity check forms part of the purchasing process. You will need a valid official ID (e.g. passport or ID card) and a smartphone with a camera.

Important: The online purchase with identity check can only be carried out for yourself. If you buy a travelcard for another person, that person needs their own customer account in which the identity check is carried out.

SwissPass card without a travelcard.

You can order a card free of charge in your customer account: 

1. Login on swisspass.ch.
2. Select “Customer data” in the top right-hand corner of the initials.
3. Click on “Change” under “Personal details”.
4. “Confirm identity”.

After successful verification of your identity and photo upload, the SwissPass card will be sent to you by post.

You can also get the SwissPass for free without a travelcard from public transport points of sale, meaning you can then benefit from our partner services. To get a SwissPass, please take a valid official ID.

When a new SwissPass is issued, we check the photo that we have on file. If your photo has been stored for more than five or ten years when the card is replaced, we will require a new passport photo from you.

A new passport photo is required

• every five years (until the age of 25);
• every ten years (from the age of 25 and over).

We will contact you by e-mail or post when we require a new photo from you.

You can find all the information about uploading photos on the SwissPass website.

Have you forgotten your SwissPass at home or in the office? If you have activated SwissPass Mobile, you can simply show your SwissPass in the SBB Mobile app (condition: the customer account is linked to your customer number).

Alternatively, you can buy a temporary card at a public transport point of sale for a fee of CHF 5 on presentation of official ID.

Go to the partner servicesLink opens in new window.
Go to special offers from partnersLink opens in new window.

SwissPass Mobile lets you show the public transport travelcards on your SwissPass card conveniently on a digital device (e.g. smartphone or tablet). Various Swiss transport company apps already support SwissPass Mobile, including SBB Mobile and SBB Mobile Preview. To present your SwissPass digitally, you must be signed in to the app with the SwissPass login and have activated SwissPass Mobile. So when there’s a ticket check, you can keep the SwissPass card in your pocket.

To use SwissPass Mobile, you need a valid SwissPass card, a linked SwissPass customer account and an app that supports SwissPass Mobile.

If you don’t have a customer account yet, please register for one (one-time registration).

Go to registration on swisspass.chLink opens in new window.
More information about SwissPass MobileLink opens in new window.

No, this is not necessary. SwissPass Mobile can also be used offline. However, you need to regularly connect to the internet (we recommend doing so at least once a week). Otherwise, SwissPass Mobile will be shown as invalid. 

If you have saved and activated SwissPass Mobile in a compatible app (e.g. SBB Mobile), you do not need a SwissPass card. An official ID is sufficient for the ticket inspection.

If your identity cannot be conclusively confirmed by a photo or official ID, the train staff will issue a “fine” (travel without a valid ticket).

If you have saved and activated SwissPass Mobile in a compatible app (e.g. SBB Mobile), you do not need a SwissPass card. An official ID is sufficient for the ticket inspection.

If you have not activated SwissPass Mobile, you will need your SwissPass card for the ticket inspection.

Protecting your privacy means a lot to us. We respect your identity and privacy and ensure that they are protected and that your personal data is processed in accordance with the applicable laws.

• No personal data is stored on your SwissPass.
• Swiss transport companies cannot locate your SwissPass or use it to track your movements.
• Any data generated when your SwissPass is inspected on the train will immediately be deleted again after the inspection. Inspection data will therefore not be processed.
• No unauthorised persons will have access to your data.
• If your travelcards or partner services are paid for by another person or your company, that person or company will have access to the services they have paid for but not to any other data.

1. Go to swisspass.ch
2. Click on Sign in and sign in with your SwissPass login.
3. You can now view your personal data and make changes.

If you don’t yet have a SwissPass login, you need to register once before you can use these services.

Manage your personal details conveniently online in your customer account – regardless of counter opening hours. Use your customer account for the following:

• Change your name and address.
• Check the validity of your GA Travelcard or Half Fare Travelcard.
• Cancel travelcards online and activate a reminder to cancel your travelcard in time.
• Overview of pending and already paid invoices.
• View activated partner services (e.g. Mobility Carsharing).

The cards haven’t only changed visually, but also have improved security features and additional functions.

• Payment function: pay for your tickets at ticket machines and at all staffed public transport points of sale by monthly invoice or prepaid credit.
• Door opener: The new SwissPass can be used as an access or identification medium by companies that use the security systems of the Swiss firm Legic.
• Secure online login: SwissPass supports the Fast Identity Online standard, or FIDO for short. This authentication standard is used globally to simplify the login process for devices and web services (e.g. Facebook, Google, Microsoft Office 365, etc.).

Some partners such as Mobility or edrive automatically transfer your data. Please contact any partner services that don’t transfer the current services to the new card in order to clarify the next steps.