Help with changing your name and address.

Have you changed your name or address? Here you can find out what to do if you’ve changed your name or address. It’s so easy!

Change of address.

Change your address on with a SwissPass login.

Here’s how it works:

  1. Go to, click on Sign in (top right) and sign in with your SwissPass login.
  2. Click on your initials in the same place on the screen (top right) and then on My account.
  3. Click on Update details to see an overview of your personal details. 
  4. Click on Change details to change your personal address. It’s quick and easy.
To my account

Change your address without a SwissPass login.

Here’s how it works:

  1. Please enter your new address using the address change form below.
  2. We will then contact you at this new address.
To the address change form

Change of name.

Questions from the Community.

  • Link opens in new window.

    Author role: Neuer Autor


    Wrong address in the Swiss pass

    Hi,I bought a Swiss pass yesterday but only after coming home I realized the address is missing one letter. I corrected my address in my Swisspass account but I'm worried that it might get posted to a wrong address. Is there any way to track the Swiss pass coming in the post? Or if it has not being shipped yet is it possible to let them know the correct address?Best regards,Dayan


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