Help with travel without a valid ticket.

Here you will find answers to questions about costs, deadlines and legal principles related to travel without a valid ticket.


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Want to get in touch with us?

  • Contact.

    Have you received a bill, payment reminder, demand notice or debt collection letter from us relating to a journey taken without a valid ticket and wish to contact us?

    Go to the contacts
  • Submit a request.

    Would you like to submit a request for the cancellation of your debt or deletion of an entry in the debt enforcement register?

    Go to the form
  • Apply for payment in instalments.

    Would you like to pay outstanding charges in instalments? Please fill in the online form.

    Go to the form
  • SBB Community.

    Take advantage of the SBB Community’s expert knowledge to help you answer your queries and concerns about SBB and rail travel.

    Go to the SBB Community Link opens in new window.