Form to request a deadline extension, deferral, payment in instalments etc. after travelling without a valid ticket.

After travelling without a valid ticket, did you receive a letter from SBB Revenue Service Centre concerning an outstanding payment for which you would you like to request a payment deadline extension or similar? Or would you like to receive an overview of outstanding claims? Or request payment in instalments? To do so, please complete the form and submit it.

Form steps

What concern do you have in connection with the SBB Revenue Service Centre?

ID number.

Deadline extension or deferral.

We offer a one-off payment postponement (deadline extension) of up to three months (from the date of travel). We use the term “deferral of repayment” if the postponement has to be longer than three months. This can only be granted if a deputyship has been set up and a debt restructuring plan is submitted. A deferral of repayment can only be issued once, and for a maximum of 12 months. Our condition for extending a deadline or deferring a payment is that any new journeys made without a valid ticket be paid for before the payment deadline.

Still {{maxAllowedLength}} characters remaining.

ID number.

Overview of outstanding claims.

Still {{maxAllowedLength}} characters remaining.

ID number.

Request for payment in instalments.

Please indicate the desired amount per payment and the number of instalments. The minimum monthly instalment is CHF 40. The maximum number of monthly instalments for a ‘Reminder before start of debt collection procedure’ is 24. The plan for payment by instalments incurs a one-off payment of CHF 40 (handling charges).

Still {{maxAllowedLength}} characters remaining.

ID number.

Another reason.

Still {{maxAllowedLength}} characters remaining.
Select file

Is the claim in your name?

My contact details.
Title

Contact information for claim recipient.
Title

Contact information for authorised representative.
Title

Upload power of attorney.

Third parties require a written power of attorney from the person whose information is being requested.
Select file
Who should further correspondence take place with?

Further content

Replacements for Internet Explorer 11.

Microsoft is gradually discontinuing its support for Internet Explorer 11 (more info on microsoft.comLink opens in new window.). If you continue to use Internet Explorer to access SBB.ch, you may experience functional limitations and display problems in the future. For this reason, we recommend using a more modern browser (e.g. Mozilla FirefoxLink opens in new window.Google ChromeLink opens in new window.Microsoft EdgeLink opens in new window.).

We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to SBB.ch.