All you need to know about cancelling your GA Travelcard.

Find out how to easily cancel your GA Travelcard yourself. Plus information on the notice period, minimum contract duration, cancellation reminder and early cancellation of your GA Travelcard.

How can I cancel my GA Travelcard?

Cancel your GA Travelcard in just a few clicks on swisspass.ch.

Here’s how it works:

  1. Open swisspass.ch and log in using your personal details.
  2. You will find your GA Travelcard under the “Travelcard” tab.
  3. Select “Cancel Travelcard” and follow the instructions. 
Cancel your GA Travelcard now on swisspass.ch Link opens in new window.

Of course, we will also accept your cancellation at staffed points of sale and by telephone via the SBB Contact Center. 

Frequently asked questions.

How do I set up a cancellation reminder for my GA Travelcard?

You will be sent a reminder by post two months before the automatic renewal date, together with the annual invoice. You can also set up e-mail or SMS notifications on swisspass.ch.

Here’s how it works:

  1. Open swisspass.ch and log in using your personal details.
  2. Move your mouse over your initials in the top right-hand corner.
  3. Select “Contact channel”.
  4. You can now select the type of cancellation reminder you want.
  5. If you manage several travelcards in your customer account on swisspass.ch, your contact settings will apply to each of them.
Go to the contact settings on swisspass.ch Link opens in new window.

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