All you need to know about cancelling your Half Fare Travelcard.

Find out how to easily cancel your Half Fare Travelcard yourself. You will also find information on the cancellation reminder and early cancellation of your Half Fare Travelcard.

Is there a deadline for cancelling the Half Fare Travelcard?

The Half Fare Travelcard must be cancelled at least one month before the annual automatic renewal. We will remind you of the possible cancellation date well ahead of the automatic annual renewal. You will receive this reminder together with your annual invoice. You can also subscribe to an e-mail or SMS reminder for this cancellation date in your customer account on swisspass.cLink opens in new window.h.

Example of cancellation dates: 

Travelcard year: 15 August 2022 to 14 August 2023
Latest possible cancellation date: 14 July 2023
Check the latest possible cancellation date for your Half Fare Travelcard now at 

It is also possible to set up an additional cancellation reminder by e-mail or by text.

How can I cancel my Half Fare Travelcard?

Two months before the annual automatic renewal, you will receive the invoice for the new validity period of your Half Fare Travelcard. You can cancel your Half Fare Travelcard at the end of any payment period, subject to the applicable notice periods.

Here’s how it works:

  1. Open and log in using your personal details.
  2. You will find your Half Fare Travelcard under the “Travelcards” tab.
  3. Select “Cancel Travelcard” and follow the instructions. 
Travelcard cancellation on Link opens in new window.

Of course, we will also accept your cancellation at staffed points of sale and by telephone via the SBB Contact Center.

How do I set up a cancellation reminder for my Half Fare Travelcard?

You will be sent a reminder by post two months before the automatic renewal date, together with the annual invoice. You can also set up e-mail or SMS notifications on

Here’s how it works:

  1. Open and log in using your personal details.
  2. Move your mouse over your initials in the top right-hand corner.
  3. Select “Contact channel”.
  4. You can now select the type of cancellation reminder you want.
  5. If you manage several travelcards in your customer account on, your contact settings will apply to each of them.
Go to the contact settings on Link opens in new window.

Other questions.

Questions from the Community.

  • Link opens in new window.

    Author role: Neuer Autor


    Using a SwissPass login account to manage travel transactions as a tourist.

    I have created a SwissPass login account to use in managing my travel for myself and my travel partner. Since I am a tourist, I assume this is referred to as a 'user' account on (see related post by @RomanoSLink opens in new window. ). In the following link, it explains how to purchase Swiss Travel Systems offers (including the Swiss Half Fare Card) for tourists: will be purchasing for each of us (while signed onto my account), Swiss Half Fare Card and tickets (train, boat, mountain excursion, etc).Questions/confirmations that I have are:Is there any reason why my travel partner and I would want separate 'user' accounts?Our Swiss Half Fare Cards and all tickets will show in the‘Tickets & SwissPass’ tile on my 'user' account? Depending on if a ticket is refundable and I decide to cancel it, can I do this via the SBB mobile app or being signed onto the site? And will the refund go back to my credit payment method (credit card)? Any exchanges can also be done this way via the app or site?In the instructions on the web site referenced above, it says to store manually in my account settings our Swiss Half Fare Cards as Half-Fare travelcards (1/2) , which is for Swiss citizens. I assume it does not matter since the half fare policy is the same in both cases?Thanks for your help in confirming my understanding of these items.      

  • Link opens in new window.

    Author role: Neuer Autor


    Purchased a Point to Point ticket with "half fare" discount

    Hello.  I purchased a point to point ticket and it included the "half fare", but I do not have a "half fare pass".  I did not create an account and purchased the ticket, but now I am looking to either cancel the ticket and repurchase at full price or upgrade the existing ticket.  Is this possible? I am only in Switzerland for 4 days and do not need the pass.  thanks

  • Link opens in new window.

    Author role: Neues Mitglied


    Half fare

    Good day,           I need to cancel my sbb half fare, do I still need to go to the sbb or I can do it online. Thank you Best Regards,Jen 


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