All you need to know about cancelling your Half Fare Travelcard.

Find out how to easily cancel your Half Fare Travelcard yourself. You will also find information on the cancellation reminder and early cancellation of your Half Fare Travelcard.

How can I cancel my Half Fare Travelcard?

Two months before the annual automatic renewal, you will receive the invoice for the new validity period of your Half Fare Travelcard. You can cancel your Half Fare Travelcard at the end of any payment period, subject to the applicable notice periods.

Here’s how it works:

  1. Open swisspass.ch and log in using your personal details.
  2. You will find your Half Fare Travelcard under the “Travelcards” tab.
  3. Select “Cancel Travelcard” and follow the instructions. 
Travelcard cancellation on swisspass.ch Link opens in new window.

Of course, we will also accept your cancellation at staffed points of sale and by telephone via the SBB Contact Center.

Frequently asked questions.

How do I set up a cancellation reminder for my Half Fare Travelcard?

You will be sent a reminder by post two months before the automatic renewal date, together with the annual invoice. You can also set up e-mail or SMS notifications on swisspass.ch.

Here’s how it works:

  1. Open swisspass.ch and log in using your personal details.
  2. Move your mouse over your initials in the top right-hand corner.
  3. Select “Contact channel”.
  4. You can now select the type of cancellation reminder you want.
  5. If you manage several travelcards in your customer account on swisspass.ch, your contact settings will apply to each of them.
Go to the contact settings on swisspass.ch Link opens in new window.

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