Purchase overview: my tickets.

Would you like an overview of the tickets you have purchased on SBB.ch or in the SBB Mobile app? Here we’ll show you where you can easily access this.

Where can I find a purchase overview on SBB.ch?

Here’s how it works:

  1. Sign in to SBB.ch with your SwissPass login.
  2. Go to your orders. 
  3. Select the time period for which you want to display the tickets you have purchased. You can choose between the travel date and the order date.
  4. Click on “Search orders”.
  5. Your tickets for the selected time period will be displayed.
  6. Click on an individual ticket to…
    • display the ticket for ticket inspection.
    • print out the ticket.
    • have the ticket refunded.
To your orders

Please note: if you use the same SwissPass login for SBB.ch and in the SBB Mobile app, your tickets will be displayed on both platforms.

Where can I find the purchase overview in the SBB Mobile app?

Here’s how it works:

  1. Open the SBB Mobile or SBB Preview app.
  2. Click on the ‘Tickets & Travelcards’ in the menu at the bottom.
  3. You will see an overview of your active purchased tickets (‘Valid’ slider). Past journeys (‘Expired’ slider) are removed after a few days. However, you can still access these at any time on SBB.ch (using the instructions above), provided you were logged in when purchasing the tickets.

Frequently asked questions.

Other customers are asking these questions.

  • Published: 02.08.2026 13:22

    Night GA Travel Card Renewal

    Hello everyone, I have a question regarding the purchase policy of the Night GA Travelcard for under-25s. I will turn 25 in April 2027. To make the most of the under-25 eligibility, I am considering purchasing a Night GA Travelcard on the day before my 25th birthday. However, if I purchase a Night GA Travelcard now (in August 2026), it will remain valid until August 2027. In that case, would I still be allowed to purchase another Night GA Travelcard in April 2027 before my birthday, even though my existing card would still be valid at that time? I do not mind having overlapping validity periods; I would just like to know whether purchasing a second card while the first one is still active is possible. Thank you very much!

  • Published: 30.07.2026 16:55

    Swiss travel pass - wrong date for 4 day pass

    Hello everyone, I am travelling to Switzerland, and for my wife’s pass, I accidentally selected today’s date, when we will be travelling later. I submitted a refund request, but I was wondering if there is anything else I can do. If someone could help, that would be great

  • Published: 18.07.2026 17:04

    Expire Hour of Swiss Travel Pass

    Hello, how are you? I hope you’re doing well. Please, I’d like to clarify something regarding the validity of the 15-day Swiss Travel Pass. I noticed on the website that if I purchase a pass—for example, starting on August 28th and running through September 12th—it indicates that it expires at 05:00. Does that mean it doesn’t cover the final day in full? Also, what is the start time on the first day?
    Thank you very much for your help.

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Want to get in touch with us?

  • SBB Contact Center.

    Tel. 0848 44 66 88
    (CHF 0.08/min.)
    (available 24/7)

    From abroad: +41 848 44 66 88

    Call now

  • SBB Community.

    Take advantage of the SBB Community’s knowledge: experienced customers support and advise you with all your questions about rail travel.
    Go to the SBB Community

  • Personal consultation.

    Do you have any questions about rail travel, tickets or travelcards? Book a free consultation at an SBB Travel Centre or make an appointment for a callback.
    Book an appointment

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