Purchase overview: my tickets.

Would you like an overview of the tickets you have purchased on SBB.ch or in the SBB Mobile app? Here we’ll show you where you can easily access this.

Where can I find a purchase overview on SBB.ch?

Here’s how it works:

  1. Sign in to SBB.ch with your SwissPass login.
  2. Go to your orders. 
  3. Select the time period for which you want to display the tickets you have purchased. You can choose between the travel date and the order date.
  4. Click on “Search orders”.
  5. Your tickets for the selected time period will be displayed.
  6. Click on an individual ticket to…
    • display the ticket for ticket inspection.
    • print out the ticket.
    • have the ticket refunded.
To your orders

Please note: if you use the same SwissPass login for SBB.ch and in the SBB Mobile app, your tickets will be displayed on both platforms.

Where can I find the purchase overview in the SBB Mobile app?

Here’s how it works:

  1. Open the SBB Mobile or SBB Preview app.
  2. Click on the ‘Tickets & Travelcards’ in the menu at the bottom.
  3. You will see an overview of your active purchased tickets (‘Valid’ slider). Past journeys (‘Expired’ slider) are removed after a few days. However, you can still access these at any time on SBB.ch (using the instructions above), provided you were logged in when purchasing the tickets.

Frequently asked questions.

Other customers are asking these questions.

  • Published: 18.02.2026 12:35

    Snow’n’Rail purchase

    I’m trying to buy a Snow’n’Rail ticket and I’m logged in and on freizeit.sbb.ch. I’ve went to the area that I’d like to but a ticket for (Flumserberg) but I can’t see how to actually purchase a ticket e.g. buy now button or input of starting point etc. When I look at another region (Melchsee-Frutt) there is a but now option. Is there a reason why this isn’t on the Flumserberg page?

  • Published: 08.02.2026 08:58

    How to reserve seats for ICE trains

    We have just bought tickets from Basel to Cologne and are very certain that the train offers reservation seats as the train is ICE. However, during check out, the app removed our selection for seats and now we are left without any seat reservations. May I know how do we add seat reservations without having to purchase another set of tickets? We have tried to unselect the ticket and only select the seat reservation on both the SBB website and mobile app to no avail. The seats are likely out for selection as well since we are able to get another ticket to Amsterdam on a later date with seats reservation. Anyone has any idea on how to just purchase the seats? Thank you!

  • Published: 29.01.2026 09:50

    Golden Pass and reserved seats

    Hi, I’m hoping to purchase Golden Pass rail, Luzern - Interlaken Ost - Montreux and return to Luzern for 25 May 2026 (2nd class). Is the best way to book a Saver Day Pass from the SBB website then book reserved seats on the store.luzern.com website? I think I’ve over-researched and am completely baffled!

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