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• Atagiba

  Published: 02.03.2026 23:45

  Jungfraujoch - Top of Europe

  Good Night, I am from Brazil and I want to go to Jungfraujoch in May starting the trip at Interlaken Ost.
  I have seen that I have to make a seat reservation to travel from Kleine Sheiddeg to Jungfraujoch(that is new).
  I will buy the 15 day Swiss Travel Pass Flex. It is not clear to me if it is better to use the Swiss Travel Pass in this day to go to Junhfraujoch or if it is better to buy all the tickets separately. Do you guys have any tip to give me? Is this path correct in order to get there? Interlaken Ost–>Grindelwald, Bahnhof –> Kleine Scheidegg –> Jungfraujoch. Thank very much,
  Rodrigo

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  RomanoS

  Published: 03.03.2026 04:33

  AtagibaLink opens in new window. Hello Rodrigo Greetings from Switzerland. Personally, I would not recommend the Swiss Travel Pass Flex as it is rather expensive for its value. It might be different for the 15-days STPF, however. A travel pass is useful if you can be certain that you would spend at least its daily equivalent value on full fare tickets. This means a rather extensive use of the public transit for the activated travel day. I would rather opt for the Swiss Half Fare Card. Do you know that offer?
  https://www.sbb.ch/en/offers/swiss-half-fare-card For example, what concerns your Jungfraujoch trip, the STPF grants a 25% discount for Jungfraujoch tickets while the SHFC grants a 50% discount. All in all you have to do the maths and work out a spreadsheet to compare costs. It also depends on the plans you have on that day. Of course, the STPF will simplify the ticket purchase which is almost zero to none, except for some mountain excursions. Yet, there might be days where you would spend less when purchasing single tickets compared to the per-day cost for the STPF. The fastest way to reach Jungfraujoch is Interlaken Ost → Grindelwald Terminal (Eiger-Express) → Eigergletscher → Jungfraujoch. You can also travel
  Interlaken Ost → Grindelwald → Kleine Scheidegg → Jungfraujoch OR Interlaken Ost → Lauterbrunnen → Kleine Scheidegg → Jungfraujoch. Well, the seat reservation is not that new anymore. It is now the second or even the third season where it is in place as they are suffering from overtourism. And, bear in mind: the weather in Switzerland is not predictable more than 2 days out. We do not have sunny days every day, thus, you should not purchase the tickets too far in advance. In case of bad weather you will see: nothing. It would mean a costly undertake to simply experience cold, foggy, windy - say, unpleasant weather. Kind regards,
  Roland

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• Yoiloaru40

  Published: 25.02.2026 08:11

  Adding my 6yo child to my Halbtax

  Hello, My daughter just turned 6 and I read that I can request the Swiss Family Card for her for free if I get it when purchasing my own Halbtax or travel pass. I already purchased my halbtax for the year in January. Can I just add her to my existing Halbtax and obtain the Swiss Family Card? How do I do that? Thanks in advance!

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  Yoiloaru40

  Published: 25.02.2026 08:51

  The Swiss Family Card is an add on the the Swiss Travel System products “Swiss Travel Pass” and “Swiss Half Fare Card”. What you have, the “Halbtax”, als called the “Half Fare Travel Card” does not entitle you to the Family Card. So it would appear that you are confusing two products here. You can get a junior card for your child.

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• JuliaSz

  Published: 24.02.2026 01:15

  Card not passing 3-D Secure, can't purchase anything

  Hello, I have been trying all day to purchase the Bernina express and add a credit card in the SBB.ch website. Each time, it’s immediately declined. I’ve used a laptop, desktop and my cell phone. The error I received on my cellphone said it has to do with 3D secure verification, but I’ve called the bank twice and they said I have it turned on and they are not seeing any hits for payments at all. How can I use my credit card to purchase rail tickets? It’s with Bank Of America.

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  NicolasK

  Published: 28.02.2026 15:38

  Hello JuliaSzLink opens in new window. JuliaSzLink opens in new window. How can I use my credit card to purchase rail tickets? It’s with Bank Of America. According to “Bank of AmericaOne – Time Passcode (OTP) Authentication FAQ”Link opens in new window., 3DS should be supported via OTP. The question therefore is why the Access Control Server (ACS) from the issuer (bank) has not sent an OTP? The issuer (bank) should be able to clarify this or forward it to the responsible (technical) issuer team at the 2nd or 3rd level support. JuliaSzLink opens in new window. but I’ve called the bank twice and they said I have it turned on and they are not seeing any hits for payments at all. It seems that these people in 1st level customer support are unfamiliar with the process flow of 3DS for online transactions. If an online transaction / card deposit is already rejected in the 3DS flow, the bank can never see a hit for payments (payment authorisation). If these people were really familiar with online transactions, they should know that technically the 3DS flow is initiated first and only when it is successfully completed will the next technical payment authorisation flow be initiated, which becomes visible to the issuer (bank) for the first time as a payment. Further background information on 3DS can be found here: Payment could not be finalizedLink opens in new window. The two updates from User Buena from the following discussion may also help: Payment ErrorLink opens in new window. Google Pay / Apple Pay can also be used for ticket purchases via SBB Mobile, so a 3DS flow via the issuer ACS is not necessary. Kind regards,
  Nicole

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