Purchase overview: my tickets.

Would you like an overview of the tickets you have purchased on SBB.ch or in the SBB Mobile app? Here we’ll show you where you can easily access this.

Where can I find a purchase overview on SBB.ch?

Here’s how it works:

  1. Sign in to SBB.ch with your SwissPass login.
  2. Go to your orders. 
  3. Select the time period for which you want to display the tickets you have purchased. You can choose between the travel date and the order date.
  4. Click on “Search orders”.
  5. Your tickets for the selected time period will be displayed.
  6. Click on an individual ticket to…
    • display the ticket for ticket inspection.
    • print out the ticket.
    • have the ticket refunded.
To your orders

Please note: if you use the same SwissPass login for SBB.ch and in the SBB Mobile app, your tickets will be displayed on both platforms.

Where can I find the purchase overview in the SBB Mobile app?

Here’s how it works:

  1. Open the SBB Mobile or SBB Preview app.
  2. Click on the ‘Tickets & Travelcards’ in the menu at the bottom.
  3. You will see an overview of your active purchased tickets (‘Valid’ slider). Past journeys (‘Expired’ slider) are removed after a few days. However, you can still access these at any time on SBB.ch (using the instructions above), provided you were logged in when purchasing the tickets.

Frequently asked questions.

Other customers are asking these questions.

  • Published: 08.05.2026 16:05

    Trying to figure out best ticket option

    First time traveler in Switzerland. so first time booking a Switzerland train. I am travelling from Geneva to Lucerne in August (one way) with my wife and looking at first class. The supersaver ticket is 168 CHF each, while the point to point is 286 CHF. The supersaver seems to make way more sense based off price, as that is quite the surcharge to pay in fare to only have the advantage of a refundable ticket. Unless I am missing something? Particularly as we have all of our travel dates figured out and hotels booked, so we are certain to be travelling on our planned day, unless disaster strikes. Additionally, there is saver day pass option for 176 CHF, which is only 8 CHF more per ticket. Th benefit for that ticket looks to be the flexibility that I could get on any train on my day of travel? We want to take the 7:54 train, but for only 8 CHF each…we are paying for the option to take another train that same day if necessary? That seems worth it in the event we ended up preferring to take an earlier train, or if we missed the 7:54 for some crazy reason. But just wanted to confirm I am interpreting all of this correctly. And even with saver day pass, I am still guaranteed entry onto my selected 7:54 train? Thank you in advance!

  • Published: 29.04.2026 05:29

    Domodossola (I) - Milano Centrale (REG 2443) railway construction issue

    Hello, I purchased a journey for two people on June 22, 2026. One segment, Domodossola (I) - Milano Centrale (REG 2443), seems to be affected by railway construction. What should I do to ensure that my travel plan will not be affected and that I can arrive in Milan as planned? Thank you.
    Link opens in new window.Link opens in new window.

  • Published: 23.04.2026 13:28

    Buying a Half fare ticket in online system

    Hello everyone,
    I am from South Korea, so I try to get identity check in online system. But it said that “Identity check unsuccessful. Unfortunately, it was not possible to verify your documents. Please go to a public transport ticket counter. Bring a passport photo and valid ID.”. I have discount voucher until 4/30, but I could not go to office in offline, because I will arrived in Switzerland after 5/15. Is there any solution to get admission?

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    Tel. 0848 44 66 88
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    From abroad: +41 848 44 66 88

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  • SBB Community.

    Take advantage of the SBB Community’s knowledge: experienced customers support and advise you with all your questions about rail travel.
    Go to the SBB Community

  • Personal consultation.

    Do you have any questions about rail travel, tickets or travelcards? Book a free consultation at an SBB Travel Centre or make an appointment for a callback.
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