Purchase overview: my tickets.

Would you like an overview of the tickets you have purchased on SBB.ch or in the SBB Mobile app? Here we’ll show you where you can easily access this.

Where can I find a purchase overview on SBB.ch?

Here’s how it works:

  1. Sign in to SBB.ch with your SwissPass login.
  2. Go to your orders. 
  3. Select the time period for which you want to display the tickets you have purchased. You can choose between the travel date and the order date.
  4. Click on “Search orders”.
  5. Your tickets for the selected time period will be displayed.
  6. Click on an individual ticket to…
    • display the ticket for ticket inspection.
    • print out the ticket.
    • have the ticket refunded.
To your orders

Please note: if you use the same SwissPass login for SBB.ch and in the SBB Mobile app, your tickets will be displayed on both platforms.

Where can I find the purchase overview in the SBB Mobile app?

Here’s how it works:

  1. Open the SBB Mobile or SBB Preview app.
  2. Click on the ‘Tickets & Travelcards’ in the menu at the bottom.
  3. You will see an overview of your active purchased tickets (‘Valid’ slider). Past journeys (‘Expired’ slider) are removed after a few days. However, you can still access these at any time on SBB.ch (using the instructions above), provided you were logged in when purchasing the tickets.

Frequently asked questions.

Other customers are asking these questions.

  • Published: 23.04.2026 13:28

    Buying a Half fare ticket in online system

    Hello everyone,
    I am from South Korea, so I try to get identity check in online system. But it said that “Identity check unsuccessful. Unfortunately, it was not possible to verify your documents. Please go to a public transport ticket counter. Bring a passport photo and valid ID.”. I have discount voucher until 4/30, but I could not go to office in offline, because I will arrived in Switzerland after 5/15. Is there any solution to get admission?

  • Published: 17.04.2026 12:01

    Children Traveling with (non-resident) Grandparents & (resident) Aunt

    My parents are visiting me in Switzerland and will have my brother’s kids (all under 15) this summer - they are all non-EU/non-Swiss. My parents will buy a tourists Swiss pass and as a resident, I will travel using my Swiss Pass. As they are not our direct children what options do we have for their travel? It seems we are not eligible for the Swiss Family Pass, but can tourists get the Children co-travelcard? Or can I add all three on my Swiss pass?

  • Published: 10.04.2026 14:04

    Change the default journey view

    I find the new SBB App update very lovely except for the new journey overview (with the map as a default). I was wondering whether it would be possible to have an additional setting to choose which journey overview should be the default. I do like to see the map journey overview but it doesn’t communicate enough information at a glance and I’ve noticed that I am not the only one. I’m curious if other people on here feel the same way. Kind regards,
    Noé

Go to the Community Link opens in new window.

Want to get in touch with us?

  • SBB Contact Center.

    Tel. 0848 44 66 88
    (CHF 0.08/min.)
    (available 24/7)

    From abroad: +41 848 44 66 88

    Call now

  • SBB Community.

    Take advantage of the SBB Community’s knowledge: experienced customers support and advise you with all your questions about rail travel.
    Go to the SBB Community

  • Personal consultation.

    Do you have any questions about rail travel, tickets or travelcards? Book a free consultation at an SBB Travel Centre or make an appointment for a callback.
    Book an appointment

Similar topics.