Receipts and invoices for your tickets.

Do you need a receipt or VAT receipt for a ticket you purchased? Here’s how to do it.

Can I have a receipt issued for tickets purchased online?

For tickets purchased online, the ticket itself acts as your sales receipt. No separate receipt is available for private customers. If your company would like to receive VAT statements for its business trips, we recommend SBB Businesstravel, our corporate customer portal.

Where can I get a receipt for the tickets I purchased?

Here’s how it works:

  1. Sign in at SBB.ch with your SwissPass login.
  2. Go to your orders. 
  3. Choose the time period for which you wish to view tickets you purchased. You can choose to sort either by travel date or order date.
  4. Click on “Search orders”.
  5. Your tickets will be shown for the time period chosen.
  6. Click on “Print tickets” to view, save or print the receipt.
Go to your orders

Where can I find a receipt for my GA Travelcard or Half Fare Travelcard?

Here’s how it works:

  1. You can find the invoices for your travelcards on swisspass.ch. Sign in with your login details on swisspass.ch.
  2. Choose the “Invoices” menu to view a list with all your invoices.
  3. For more details, you can select individual invoices.
  4. You can retrieve invoices from the past two years by clicking on “Download account statements”.
  5. Our invoices are VAT compliant and can be used for tax returns, expenses claims or confirmations of purchase.
Go to your invoices Link opens in new window.

Questions from the Community.

  • Link opens in new window.

    Author role: Neuer Autor

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    unable to sync half fare with SBB app

    hi, i just purchased a Swiss Half Fare Card. i tried sync'ing the card to the SBB app, but when it asked for -- customer number (the order number from the receipt)- postcode (i dont know what i should put, i tried my USA residential code and my friend's zurich postcode but neither worked)- date of birth (i think i got this right)

  • Link opens in new window.

    Author role: Neuer Autor

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    How to pick up an online order.

    I ordered a ticket that is "ready to be picked up at any SBB sales point." What will I need to pick up the ticket?  I have the receipt for my payment, but it seems like I should have something more.

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