Questions and answers about the SBB Lost and Found Service.

Have you lost something on the train or at the station? Here you can find all the answers to frequently asked questions about the SBB Lost and Found Service – SBB’s Lost and Found Office.

Questions from the Community.

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    Lost Backpack m1Lausanne- sac à dos perdus m1 Lausanne

    I lost my backpack yesterday evening the m1.Color: blackBrand: piquadroInside: Lenovo Laptop, Lenovo Charger, mouse Logitech, mousepad, 2 red notebooks.The computer is protected and the product key registered, so who found it won’t be able to use it nor to sell it. It is all I have at the moment in my life, I lost my job and I do not have the money to buy another one. So PLEASE if you found it PLEASE return it back. 

    J'ai perdu mon sac à dos hier soir le m1. La couleur noire Marque : piquadro A l'intérieur : ordinateur portable Lenovo, chargeur Lenovo, souris Logitech, tapis de souris, 2 cahiers rouges. L'ordinateur est protégé et la clé de produit enregistrée, donc celui qui l'a trouvé ne pourra pas l'utiliser ni le vendre. C'est tout ce que j'ai en ce moment dans ma vie, j'ai perdu mon emploi et je n'ai pas l'argent pour en acheter un autre. Donc, S'IL VOUS PLAÎT, si vous l'avez trouvé, S'IL VOUS PLAÎT, renvoyez-le.

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    Update on my lost camera train IC 812

    Hello on 11th oct 10:02 i board train ic 812 carrier 6 going to brig, and I left the train in bern and forgot to take my camera (fujifilm xt-3) that I put in overhead compartment. i already informed the next train staff and fill the form after 4 days no further email information, i also has talked with lost and found staff in Brig station but told me just to wait email. I also already sent email and send the picture of my camera (with the bag). at the moment I just want to know whether my camera has been found or not first. The problem is I am going to move back to Asia next month for work, so in case of any delay I might opt to sent the camera back to Asia instead of in Europe. what should I do? Is there any lost and found staff in this community that can help me? form report : K2022 / xxx thanks

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    How can I tell SBB Lost and Found team to not auction my phone till my friend picks it next month?

     I lost my iPhone XS max(Chunky plastic Red case) in a Tram on Zurich.

    My wife told me that SBB Lost and Found team contacted her and that the phone is safe with SBB Lost & Found office.They have given a reference number : (redacted by SBB admin). But I am unable to reach them via customer service number or through (redacted by SBB admin) email.   A friend of mine is coming to Zurich in last week of October and she will pick up phone. How can I notify SBB Lost and Found team to not auction my cell phone and to wait for my friend to pick up my phone on her visit to Zurich next month ?
    Many thanks in advance.

    Regards    

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