Questions from the Community.

• JulS

  Published: 01.10.2025 20:21

  24h Ticket question on the number of zones

  Hello, I’d like to ask if I understand correctly what kind of 24h Ticket I have to buy for the following situation:
  In one day we need to travel from Zurich airport (121) to Schwerzenbach (121), from Schwerzenbach (121) to Seegraeben (130, 131, 132), from Seegraeben (132) to Zurich (131, 130, 121, 110), from Zurich (110) to Schwerzenbach (121). Do I understand it correctly that I can buy a 24 Ticket for 5 zones? The same situation if in a day we need to travel Schwerzenbach (121) - Zurich (110) - Kilchberg (150) - Zurich Buerkliplatz See by boat (110) - a bit in Zurich - Zurich HB - Zurich airport (121). Can I then buy 24h Ticket for 4 zones? It’s possible to buy it either in advance or just before the start of the trip. There’d be no difference? Kind regards,
  Julia

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  JulS

  Published: 03.10.2025 05:26

  JulSLink opens in new window.
  Don‘t worry about those 7 zones, sometimes some extra zones are added for free for an alternative route. You’re not paying more than what you’d actually need. Yes, EasyRide is a good idea as well, especially in the ZVV, as the calendar day tickets (valid until 5am the other day) charged by EasyRide are 10% cheaper than the regular ZVV 24h ticket.
  Just make absolutely sure to never forget to activate/start EasyRide well BEFORE boarding, doing so in the vehicle after departure is prohibited and would be fined. Also make sure you always somehow can see the sky while starting or stopping EasyRide, as the GPS localization is very unreliable or doesn’t work at all in underground stations such as Zürich Airport or HB. It does however work through the glass roof of the check-in 3 area just above the airport station.

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• Hushbsixh

  Published: 13.09.2025 19:38

  SBB App not recognizing my ZVV NetzPass and GA Night

  Hi community, I recently moved to Zurich and bought a ZVV NetzPass (Zone 110) and GA Night travelcard. I’ve logged into the SBB App with my SwissPass account, and both travelcards show as valid. However, when I search for trips within Zone 110 or after 7pm, the app still shows full ticket prices. I’ve tried re-adding the travelcards, reinstalling the app, and logging in again, but nothing changes. Has anyone experienced this? Is there a way to make the app recognize my travelcards automatically when searching routes? Thanks in advance!

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  Hushbsixh

  Published: 14.09.2025 19:11

  Hello HushbsixhLink opens in new window. No, your expectation goes beyond the app’s capabilities. The SBB Mobile app serves as national train ticketing platform. It will take into account fare network travel cards when it comes to extension ticket purchases within the same fare network, not beyond. It is your responsibilty to make sure that your travel card is valid for the zones in which you will be travelling. There are 20 fare networks in Switzerland, ZVV being the one with the most complex tariff regulations. It is impossible to have everything covered by the app with corresponding check routines. Kind regards,
  Roland

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• Gaurav2701

  Published: 27.08.2025 18:11

  Using Easyride with half fare card

  Hi
  I am traveling to Switzerland with family, we’ve all bought our half fare cards. My cousin, a resident and citizen of Switzerland says that I can use the Easyride mode in the SBB app even as a tourist. I do have made an account on the SBB site and am logged in on the app. But I am not sure if I can use the Easyride mode while also getting the half fare card benefit of 50% off as I don’t see any way to link my half fare card to the app or to my account.
  The app does allow me to select the knid of card that I have and I can choose the half fare card there… though it doesn’t ask for me to scan or enter my card’s details. TIA

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  Gaurav2701

  Published: 27.08.2025 18:20

  Hello Gaurav2701Link opens in new window. though it doesn’t ask for me to scan or enter my card’s details. Correct, because this is the ticket inspector’s duty … You are probably talking about the Swiss Half Fare Card. I, personally, would not recommend EasyRide to a tourist. There are other inexpensive offers such as the Saver Day Pass or tourist offers like the Bernese Oberland Pass.
  And, you must make sure you have got unlimited roaming as the mobile data has to be activated constantly. Plus, you always have to carry your physical passport or official identity card. If not, the Swiss Half Fare Card or e-tickets are not valid. Kind regards,
  Roland

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