Other customers are asking these questions.

• Toatuephe73

  Published: 25.05.2026 18:50

  Mobile app doesn’t consider local travelcard?

  Hello everyone, I noticed today that the mobile app sometimes doesn’t consider that a part of the itinerary is already covered by a local travelcard. I want to travel from Lucerne Station to my address in Zurich. I have a Half-Fare card and a ZVV pass, both in course of validity and on my Swisspass, visible in the app. If I look for the entire itinerary, the app suggests IR75 to Zurich HB and then tram n. 3, and the price for a ticket is 15.40 CHF. But if I look for the itinerary to Zurich HB it suggests the same IR75 train for a price of 13.50 CHF. As I already have a ZVV pass, the app should offer, in the ticket selection for the entire trip, only the ticket for the Lucerne-Zurich HB leg, for 13.50, not 15.40. Below are relevant screenshots from the app:
  Link opens in new window.Link opens in new window.Link opens in new window. Thanks!

  Show answer

  Toatuephe73

  Published: 25.05.2026 19:22

  Hello Toatuephe73Link opens in new window. Nope, nowhere is stated that the SBB Mobile app does consider local transport passes. This is only true if you travel within ZVV, for zone extension tickets. Use EasyRide if you need a travel network cross-border ticket or purchase the ticket to Zurich HB, or Thalwil respectively if zone 150 is part of your ZVV subscription. Kind regards,
  Roland``

  View post in the Community Link opens in new window.

• Yoihoambou29

  Published: 17.04.2026 09:42

  ZVV Zone travelcard plus Easyride

  I have a ZVV local zone travelcard, this is loaded onto my swisspass and SBB app, this means that when I use easyride, the price is calculated after the benefit of the local travelcard is deducted. All so far so good.
  My question is, if I make a small local journey (Zurich city centre tram) which is fully covered by the travelcard, do I still need to swipe in using Easyride (for nil cost) or is the fact that I own the travelcard enough? I dont want to risk getting it wrong in case of a control…!
  Thank you.

  Show answer

  Yoihoambou29

  Published: 17.04.2026 12:19

  Hello Yoihoambou29Link opens in new window. Good day. No, in areas where the travel card covers the ride, Easy Ride is not needed, it suffices if you hold the travel card. Activating Easy Ride makes sense, if you travel beyond your travel card’s validity. Kind regards,
  Roland

  View post in the Community Link opens in new window.

• JulS

  Published: 01.10.2025 20:21

  24h Ticket question on the number of zones

  Hello, I’d like to ask if I understand correctly what kind of 24h Ticket I have to buy for the following situation:
  In one day we need to travel from Zurich airport (121) to Schwerzenbach (121), from Schwerzenbach (121) to Seegraeben (130, 131, 132), from Seegraeben (132) to Zurich (131, 130, 121, 110), from Zurich (110) to Schwerzenbach (121). Do I understand it correctly that I can buy a 24 Ticket for 5 zones? The same situation if in a day we need to travel Schwerzenbach (121) - Zurich (110) - Kilchberg (150) - Zurich Buerkliplatz See by boat (110) - a bit in Zurich - Zurich HB - Zurich airport (121). Can I then buy 24h Ticket for 4 zones? It’s possible to buy it either in advance or just before the start of the trip. There’d be no difference? Kind regards,
  Julia

  Show answer

  JulS

  Published: 03.10.2025 05:26

  JulSLink opens in new window.
  Don‘t worry about those 7 zones, sometimes some extra zones are added for free for an alternative route. You’re not paying more than what you’d actually need. Yes, EasyRide is a good idea as well, especially in the ZVV, as the calendar day tickets (valid until 5am the other day) charged by EasyRide are 10% cheaper than the regular ZVV 24h ticket.
  Just make absolutely sure to never forget to activate/start EasyRide well BEFORE boarding, doing so in the vehicle after departure is prohibited and would be fined. Also make sure you always somehow can see the sky while starting or stopping EasyRide, as the GPS localization is very unreliable or doesn’t work at all in underground stations such as Zürich Airport or HB. It does however work through the glass roof of the check-in 3 area just above the airport station.

  View post in the Community Link opens in new window.

Go to the Community Link opens in new window.