Find your station.
Buy tickets for travel or special events, do some shopping, change some money or even book your holiday.
As a hub for departures and arrivals, today major stations offer you a comprehensive service, from ticket counters to automatic ticket machines, counters for special event tickets, currency exchange, cash transfer, luggage facilities and the SBB Travel Agencies. And all this every day from dawn until dusk. What's more, they are great places to go shopping or have a bite to eat.
Even the smallest stations are equipped with automatic ticket machines for you to purchase your tickets quickly and independently. Medium-sized stations are also rail hubs offering a slightly wider range of services.
As a h Buy tickets for travel or special events, do some shopping, change some money or even book your holiday.
Basel SBB
Services
| Service | Validity | Time | Contact | |||
|---|---|---|---|---|---|---|
| Rail Service | daily | 24 hrs | 0900 300 300 (CHF 1.19/Min. from the Swiss fixed-line network) |
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| Prompt sale | 01.04.2010 – 12.12.2012 | Mo–Su | 06:00 – 21:00 | 0900 300 300 (CHF 1.19/Min. from the Swiss fixed-line network) |
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| Advice & sale | 02.11.2009 – 12.12.2012 | Mo–Fr | 08:00 – 19:00 | 0900 300 300 (CHF 1.19/Min. from the Swiss fixed-line network) |
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| Sa | 09:00 – 17:00 | |||||
| SBB Travel agency | 01.01.2011 – 12.12.2012 | Mo–Fr | 09:00 – 18:30 | 051 229 24 62 | ||
| Sa | 10:00 – 16:00 | |||||
| Check-in at station | 01.04.2009 – 31.12.2012 | Mo–Su | 08:00 – 19:45 | 0900 300 300 (CHF 1.19/Min. from the Swiss fixed-line network) |
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| Baggage | 01.06.2004 – 31.12.2012 | Mo–Su | 08:00 – 19:45 | 0900 300 300 (CHF 1.19/Min. from the Swiss fixed-line network) |
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| Left-luggage office | 01.01.2010 – 12.12.2012 | Mo–Su | 08:00 – 21:00 | |||
| Special event ticket | 01.04.2009 – 12.12.2012 | Mo–Su | 06:00 – 21:00 | 0900 300 300 (CHF 1.19/Min. from the Swiss fixed-line network) |
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| Currency exchange | 01.01.2011 – 31.12.2013 | Mo–Fr | 07:00 – 19:45 | 051 229 24 64 | ||
| Sa | 07:00 – 19:00 | |||||
| Su | 08:00 – 18:00 | |||||
| Western Union | 01.01.2011 – 31.12.2013 | Mo–Fr | 07:00 – 19:45 | 0800 007 107 | ||
| Sa | 07:00 – 19:00 | |||||
| Su | 08:00 – 18:00 | |||||
| Gruppen-/Firmenreisen | 01.05.2012 – 30.09.2012 | Mo–Fr | 08:00 – 18:30 | 0900 300 300 (CHF 1.19/Min. from the Swiss fixed-line network) |
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| Tax Free | 05.12.2011 – 31.12.2013 | Mo–Fr | 07:00 – 19:45 | |||
| Sa | 07:00 – 19:00 | |||||
| Su | 08:00 – 18:00 | |||||
| Bicycle Rental | 27.03.2009 – 31.12.2012 | Mo–Su | 08:00 – 19:45 | |||
| InfoPoint | 16.11.2009 – 12.12.2012 | Mo–Su | 08:00 – 22:00 | |||
| Client Echo SBB | Mo–Fr | 08:00 – 17:00 | 0800 401 401 | |||
Holidays
| Holiday | Date | Services | Opening times | ||
|---|---|---|---|---|---|
| Whit Monday | 28.05.2012 | SBB Travel agency | closed | ||
| Customer Service | closed | ||||
| Gruppen-/Firmenreisen | closed | ||||
| National Day | 01.08.2012 | Advice & sale | closed | ||
| SBB Travel agency | closed | ||||
| Customer Service | closed | ||||
| Special event ticket | 09:00 – 19:00 | ||||
| Currency exchange | 08:00 – 18:00 | ||||
| Western Union | 08:00 – 18:00 | ||||
| Gruppen-/Firmenreisen | closed | ||||
| Good Friday | 29.03.2013 | SBB Travel agency | closed | ||
| Customer Service | closed | ||||
| Gruppen-/Firmenreisen | closed | ||||
| Easter Monday | 01.04.2013 | SBB Travel agency | closed | ||
| Customer Service | closed | ||||
| Gruppen-/Firmenreisen | closed | ||||
Subject to modifications
Always enough bicycle parking lots available
