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Buy tickets for travel or special events, do some shopping, change some money or even book your holiday.

As a hub for departures and arrivals, today major stations offer you a comprehensive service, from ticket counters to automatic ticket machines, counters for special event tickets, currency exchange, cash transfer, luggage facilities and the SBB Travel Agencies. And all this every day from dawn until dusk. What's more, they are great places to go shopping or have a bite to eat.

Even the smallest stations are equipped with automatic ticket machines for you to purchase your tickets quickly and independently. Medium-sized stations are also rail hubs offering a slightly wider range of services.
As a h Buy tickets for travel or special events, do some shopping, change some money or even book your holiday.

Search of stations for station information

Basel SBB

Services

Services
Service Validity Time Contact
Advice and sale over the phone daily 24 hrs Rail Service 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Tickets, travelcards and leisure travel offers 01.04.2010 – 12.12.2014 Mo–Su 06:00 – 21:00 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
SBB Travel agency 01.01.2011 – 12.12.2014 Mo–Fr 09:00 – 18:30 051 229 24 62
Sa 10:00 – 16:00
Check-in at station 01.03.2013 – 12.12.2014 Mo–Fr 08:00 – 19:00 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Sa, Su 09:00 – 19:00
Baggage 01.03.2013 – 12.12.2014 Mo–Fr 08:00 – 19:00 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Sa, Su 09:00 – 19:00
DHL 01.03.2013 – 12.12.2014 Mo–Fr 08:00 – 19:00 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Sa, Su 09:00 – 19:00
Left-luggage office 01.03.2013 – 31.12.2014 Mo–Fr 08:00 – 21:00
Sa, Su 09:00 – 21:00
Special event ticket 01.04.2009 – 12.12.2014 Mo–Su 06:00 – 21:00 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Currency exchange 01.01.2014 – 31.12.2014 Mo–Fr 07:00 – 19:45 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Sa 08:00 – 19:00
Su 09:00 – 18:00
Western Union 01.01.2014 – 31.12.2014 Mo–Fr 07:00 – 19:45 0800 007 107
Sa 08:00 – 19:00
Su 09:00 – 18:00
Gruppenreisen 02.01.2014 – 12.12.2014 Mo–Fr 09:00 – 18:30 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Tax Free 05.12.2011 – 12.12.2014 Mo–Fr 07:00 – 19:45
Sa 07:00 – 19:00
Su 08:00 – 18:00
01.01.2014 – 31.12.2014 Mo–Fr 07:00 – 19:45
Sa 08:00 – 19:00
Su 09:00 – 18:00
Lost Property Service 01.03.2013 – 12.12.2014 Mo–Fr 08:00 – 19:00 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Sa, Su 09:00 – 19:00
Bicycle Rental 01.03.2013 – 12.12.2014 Mo–Fr 08:00 – 19:00 051 229 23 45
Sa, Su 09:00 – 19:00
InfoPoint 16.11.2009 – 12.12.2014 Mo–Su 08:00 – 22:00
Client Echo SBB Mo–Fr 08:00 – 17:00 0800 401 401
         

Holidays

Holidays
Holiday Date Services Opening times
National Day 01.08.2014 SBB Travel agency closed
Customer Service closed
Special event ticket 09:00 – 19:00
Currency exchange 08:00 – 18:00
Western Union 08:00 – 18:00
Gruppenreisen closed
Christmas Eve 24.12.2014 Tickets, travelcards and leisure travel offers 06:00 – 20:00
SBB Travel agency 09:00 – 16:00
Customer Service 09:00 – 17:00
Currency exchange 07:00 – 18:00
Gruppenreisen 08:00 – 13:00
InfoPoint 08:00 – 20:00
Christmas 25.12.2014 Tickets, travelcards and leisure travel offers 06:00 – 20:00
SBB Travel agency closed
Customer Service closed
Currency exchange 09:00 – 18:00
Gruppenreisen closed
InfoPoint 08:00 – 20:00
St. Stephen´s Day 26.12.2014 Tickets, travelcards and leisure travel offers 06:00 – 20:00
SBB Travel agency closed
Customer Service closed
Currency exchange 09:00 – 18:00
Gruppenreisen closed
InfoPoint 08:00 – 20:00
27 december 27.12.2014 Gruppenreisen 08:00 – 13:00
28 december 28.12.2014 Gruppenreisen closed
29 december 29.12.2014 SBB Travel agency closed
Customer Service closed
Gruppenreisen closed
30 december 30.12.2014 SBB Travel agency 09:00 – 18:30
Customer Service 09:00 – 17:30
DHL 08:00 – 13:00
Gruppenreisen 08:00 – 13:00
New Year´s Eve 31.12.2014 Tickets, travelcards and leisure travel offers 06:00 – 20:00
SBB Travel agency 09:00 – 16:00
Customer Service 09:00 – 17:00
Gruppenreisen 08:00 – 13:00
InfoPoint 08:00 – 20:00
New Year´s Day 01.01.2015 SBB Travel agency closed
Customer Service closed
Currency exchange 09:00 – 18:00
Gruppenreisen closed
Good Friday 03.04.2015 SBB Travel agency closed
Customer Service closed
Gruppenreisen closed
Easter Monday 06.04.2015 SBB Travel agency closed
Customer Service closed
Gruppenreisen closed
       

Subject to modifications

Equipment

Equipment
Equipment
Vorhanden Mobilift
Vorhanden Boarding/alighting assistance for wheelchair users
Vorhanden Wheelchair-friendly ticket counter
Vorhanden Disabled toilets
Vorhanden Step-free platform access (lift/ramp)
Available
Available
Not available
Not available
No information
No information

Lockers

Lockers
Size Small Medium Large
(W X H x D in cm) 24.8 x 42.0 x 75.0 31.7 x 61.5 x 75.0 44.7 x 61.5 x 88.0
Prices in CHF 6.– 7.– 9.–
Number 68 51 24
       
Opening times
Opening times
7x24–Std
   

Subject to modifications

P+Rail

Parking spaces Prices in CHF Times subject to charges Comments
Day Month Year Mon-Fri Sat Sun
For private parking facilities, see: http://www.parkleitsystem-basel.ch/stadtplan.php
               

CarSharing locations

CarSharing locations
Parking space designation Location ID
Bahnhof / Parkhaus Süd 2975
Bahnhof SBB / Central Bahnparking 2333
Kleinbasel / Badischer Bahnhof 2702
Solothurnerstrasse / SBB 2323
   

Click & Drive

Click & Drive
Where to pick up the Mobility Card: Additional information:
see Customer service 0848 824 812 Mobility 24h-Service Center
   

RailTaxi

Freephone number 0800 44 22 66

RailTaxi meeting point: east exit, follow signs to P+Rail, downstairs
Associated urban locations: Allschwil, Binningen, Birsfelden, Münchenstein, Muttenz, Riehen
Partner: 33er Taxi and Taxi-Zentrale AG, Basel

Bike rental

Bike rental
Contact Comment
051 229 23 45 Issue/return of the bikes at the local Velostation:additionally available: 4 electrobikes, 4 specialbikes for tours
   
Rental bike categories
Categories
Countrybike
Comfortbike
Mountainbike
Children's bike
Tandem
Children's trailer
Comfortbike
Elektrovelo
 

Bike storage

Bike storage
Availability grün  Always enough bicycle parking lots available
Lockable Yes
Lockable bike storage Velostation http://www.velostation.ch/de/velostationen/basel-2/
   

Subject to modifications

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