Navigating on SBB.ch

Direct links

Staffed counters for sales, services and advice: at your station.

The major stations offer you comprehensive SBB services with attractive opening hours: from ticket counters and counters for special event tickets right through to currency exchange, cash transfer, luggage registration and check-in. And of course ticket machines. The SBB services are open every day.

The smaller stations are equipped with ticket machines for you to select and purchase your tickets quickly and independently.

Search for your station and find services as well as opening hours.

Search of stations for station information

Lugano

Services

Services
Service Validity Time Contact
Tickets, travelcards and leisure travel offers 18.06.2013 – 31.12.2099 Mo–Su 07:00 – 19:00 0900 300 300
(CHF 1.19/Min from the Swiss fixed-line network)
Group travel 01.07.2016 – 31.12.2099 Mo–Fr 08:00 – 17:00 0900 300 300
(CHF 1.19/Min from the Swiss fixed-line network)
Currency exchange 18.06.2013 – 31.12.2099 Mo–Su 07:00 – 19:00 0900 300 300
(CHF 1.19/Min from the Swiss fixed-line network)
Western Union 01.01.2014 – 31.12.2099 Mo–Su 07:00 – 19:00 0800 007 107
(Mon–Fri: 7.00–19.00 / Sat: 9.00–13.00 14.00–18.00 )
Baggage 18.06.2013 – 31.12.2099 Mo–Su 07:00 – 19:00 0900 300 300
(CHF 1.19/Min from the Swiss fixed-line network)
Lost Property Service 18.06.2013 – 31.12.2099 Mo–Su 07:00 – 19:00 0900 300 300
(CHF 1.19/Min from the Swiss fixed-line network)
Bicycle Rental 18.06.2013 – 31.12.2099 Mo–Su 09:00 – 13:00
15:00 – 17:30
051 221 56 42
Special event ticket 01.01.2014 – 31.12.2099 Mo–Su 07:00 – 19:00 0900 300 300
(CHF 1.19/Min from the Swiss fixed-line network)
DHL / PickPost 01.05.2015 – 31.12.2099 Mo–Su 07:00 – 19:00 0900 300 300
(CHF 1.19/Min from the Swiss fixed-line network)
         

Holidays

Holidays
Holiday Date Services Opening times
Easter 16.04.2017 Tickets, travelcards and leisure travel offers 07:00 – 19:00
Group travel closed
Currency exchange 07:00 – 19:00
Western Union 07:00 – 19:00
Baggage 07:00 – 19:00
Lost Property Service 07:00 – 19:00
Bicycle Rental 09:00 – 13:00 15:00 – 17:30
Special event ticket 07:00 – 19:00
DHL 07:00 – 19:00
Customer Service closed
Easter Monday 17.04.2017 Tickets, travelcards and leisure travel offers 07:00 – 19:00
Group travel closed
Currency exchange 07:00 – 19:00
Western Union 07:00 – 19:00
Baggage 07:00 – 19:00
Lost Property Service 07:00 – 19:00
Bicycle Rental 09:00 – 13:00 15:00 – 17:30
Special event ticket 07:00 – 19:00
DHL 07:00 – 19:00
Customer Service closed
Whitsun 04.06.2017 Tickets, travelcards and leisure travel offers 07:00 – 19:00
Group travel closed
Currency exchange 07:00 – 19:00
Western Union 07:00 – 19:00
Baggage 07:00 – 19:00
Lost Property Service 07:00 – 19:00
Bicycle Rental 09:00 – 13:00 15:00 – 17:30
Special event ticket 07:00 – 19:00
DHL 07:00 – 19:00
Customer Service closed
Whit Monday 05.06.2017 Tickets, travelcards and leisure travel offers 07:00 – 19:00
Group travel closed
Currency exchange 07:00 – 19:00
Western Union 07:00 – 19:00
Baggage 07:00 – 19:00
Lost Property Service 07:00 – 19:00
Bicycle Rental 09:00 – 13:00 15:00 – 17:30
Special event ticket 07:00 – 19:00
DHL 07:00 – 19:00
Customer Service closed
Corpus Christi 15.06.2017 Tickets, travelcards and leisure travel offers 07:00 – 19:00
Group travel closed
Currency exchange 07:00 – 19:00
Western Union 07:00 – 19:00
Baggage 07:00 – 19:00
Lost Property Service 07:00 – 19:00
Bicycle Rental 09:00 – 13:00 15:00 – 17:30
Special event ticket 07:00 – 19:00
DHL 07:00 – 19:00
Customer Service closed
Immaculate Conception 08.12.2017 Tickets, travelcards and leisure travel offers 07:00 – 19:00
Group travel closed
Currency exchange 07:00 – 19:00
Western Union 07:00 – 19:00
Baggage 07:00 – 19:00
Lost Property Service 07:00 – 19:00
Bicycle Rental 09:00 – 13:00 15:00 – 17:30
Special event ticket 07:00 – 19:00
DHL 07:00 – 19:00
Customer Service closed
Christmas 25.12.2017 Tickets, travelcards and leisure travel offers 07:00 – 19:00
Group travel closed
Currency exchange 07:00 – 19:00
Western Union 07:00 – 19:00
Baggage 07:00 – 19:00
Lost Property Service 07:00 – 19:00
Bicycle Rental 09:00 – 13:00 15:00 – 17:30
Special event ticket 07:00 – 19:00
DHL 07:00 – 19:00
Customer Service closed
St. Stephen´s Day 26.12.2017 Tickets, travelcards and leisure travel offers 07:00 – 19:00
Group travel closed
Currency exchange 07:00 – 19:00
Western Union 07:00 – 19:00
Baggage 07:00 – 19:00
Lost Property Service 07:00 – 19:00
Bicycle Rental 09:00 – 13:00 15:00 – 17:30
Special event ticket 07:00 – 19:00
DHL 07:00 – 19:00
Customer Service closed
       

Subject to modifications

Equipment

Equipment
Equipment
Vorhanden Mobillift
Vorhanden Ein-/Ausstiegshilfe für Reisende im Rollstuhl
Vorhanden Rollstuhlgängiger Billettschalter
Vorhanden Rollstuhlgängige Toiletten
Vorhanden Stufenloser Perronzugang (Lift / Rampe)
Available
Available
Not available
Not available
No information
No information

Lockers

Lockers
Size small large
(W X H x D in cm) 24.8 x 42.0 x 75.0 44.7 x 61.5 x 88.0
Prices in CHF 6.– 9.–
Number 96 33
     
Opening times
Opening times
7x24–Std
   

Subject to modifications

P+Rail

Parking spaces Prices in CHF Times subject to charges Comments
Day Month Year Mon-Fri Sat Sun
204 12.– 100.– 1000.– 00.00 - 24.00 00.00 - 24.00 00.00 - 24.00 P+Rail south with barriers, 94 places: payment only at the parking meter. P+Rail north with 119 places: payment at the station counter, online ticket available.
               

CarSharing locations

CarSharing locations
Parking space designation Location ID
Lugano Stazione 1226
   

Click & Drive

Click & Drive
Where to pick up the Mobility Card: Additional information:
see Customer service
   

RailTaxi

Associated urban locations: Agno, Bioggio, Lamone-Cadempino, Lugano-Paradiso, Maroggia-Melano, Melide, Taverne-Torricella. Further locations for travel from/to Lugano station.

RailTaxi partner: Tele Taxi, Pregassona

Bike storage

Bike storage
Availability grün  Immer genügend Veloabstellplätze verfügbar
Lockable Yes
Lockable bike storage Luggage office
   

Subject to modifications

More offers

More offers
Name Opening times Contact/comments
K Kiosk Lu-Ve 05.00-18.15
Sa 10.00-18.15
Do 11.30-18.15
K Kiosk Lugano
Marciapiede 2
6900 Lugano
K Kiosk Lu-Do 06.00-22.00 K Kiosk Lugano
Chiosco Staz. Principale
6900 Lugano
     

Subject to modifications

Footer