Replacement SwissPass card.

Order a replacement SwissPass card.

Has your SwissPass card been lost, damaged or stolen? Order a replacement card for CHF 30 online. Alternatively, you can also order a replacement card from the SBB Contact Center on 0848 44 66 88 (CHF 0.08/min., 24/7) or at a staffed public transport point of sale.

How to order your SwissPass replacement card online.

Here’s how it works:

Sign in above using your SwissPass login. If you do not have a SwissPass account, you can create one at swisspass.ch.
Order your SwissPass replacement card by selecting the option ‘SwissPass replacement card with costs’ above and then clicking on the button ‘Buy for CHF 30’. We will send the new card to you by post within 10 days. To ensure you can continue to travel, you will receive a temporary SwissPass.

Order

Help with the SwissPass

More about the SwissPass.

All travelcards on the SwissPass.
Your key to mobility.
What the SwissPass offers.
Partner services and special offers.
SwissPass Mobile and card.
For travelcards and partner services.
SwissPass login and account.
Your personal and digital access to SwissPass.