MyCoffeeNow: Order snacks and drinks directly to your seat.

On selected ICN connections, you can conveniently order snacks and drinks using a QR code. The SBB Restaurant service team will bring your order straight to your seat.

What makes MyCoffeeNow special.

Service at your seat.

A new digital ordering option is being tested with MyCoffeeNow. On selected ICN trains, you can conveniently order snacks and drinks using a QR code. The SBB Restaurant service team will prepare your order and bring it straight to your seat.

An innovative pilot project.

MyCoffeeNow is set to launch on 5 October 2026 and will be tested as a pilot project for around three months. The experience and feedback gained through the project will be taken into account in the evaluation and potential further development of the service.

On selected ICN connections.

MyCoffeeNow is being tested on selected ICN trains in Switzerland. The trains used for the pilot may vary. If you find a MyCoffeeNow table display with a QR code at your seat, you can use the service on this journey and have your order delivered directly to your seat.

Your opinion counts.

When you receive your order confirmation by e-mail, you will be sent a link which you can use to provide feedback on MyCoffeeNow if you wish. Your feedback will help us to evaluate and improve the service during the pilot phase.

Key facts about MyCoffeeNow.

Delivery time.

The estimated delivery time is displayed on the ordering platform during the ordering process. This estimate is non-binding and may vary depending on the order volume and the operational situation.

Services.

At the start of the MyCoffeeNow service, only a limited range of snacks and drinks will be available. This is intended is to ensure the highest possible product availability and reliable service. The current range of options is displayed directly on the ordering platform. The product range is available to view on the ordering platform and can be adapted based on experience and guests’ needs.

Prices.

The products cost the same as they do in the SBB Restaurant. There is no additional charge for delivery to your seat.

No registration is required.

No customer account is required to use MyCoffeeNow.

How to place an order with MyCoffeeNow.

If you see a MyCoffeeNow QR code on the window of your ICN coach, you can use the service on this journey in the seats that are marked accordingly. Here’s how it works:

Here’s how it works:

Scan the MyCoffeeNow QR code at your seat. You will find the QR codes in the areas designated for the pilot scheme in the adjoining coaches, as well as in the six-seater niches in 1st class.
Select your choice of snacks and drinks from the current menu.
Please enter the details required for your order.
You can conveniently pay for your order using Twint or a credit card.
You will then receive an order confirmation by e-mail.
The service team will prepare your order in the dining car and bring it straight to your seat.
You can use the link in the order confirmation to provide feedback on MyCoffeeNow if you wish. Your feedback will help us to evaluate and improve the service during the pilot phase.

More about MyCoffeeNow.

General Terms and Conditions (GTC).

Please refer to the current MyCoffeeNow GTC for details on the terms and conditions.

View the GTC for MyCoffeeNow

MyCoffeeNow is subject to a product-specific privacy policy.

Have questions about MyCoffeeNow? Please contact support by e-mail.

Questions and answers about MyCoffeeNow.

Help with MyCoffeeNow.

Learn more

Help with seat reservations in the train restaurant.

Learn more

In keeping with MyCoffeeNow.

SBB Restaurant and Bistro.
Carefully selected food and drink.
Seat reservation in the dining car.
Reserve your seat when you buy your ticket.
Class upgrades.
Switch from second to first class on the spur of the moment.
Travel tips for foodies.
Exciting culinary destinations are just a train ride away.