Seat reservations in the train restaurant.

Here you will find guidance on reserving seats in the SBB Restaurant and in dining cars on international trains.

Seat reservations in the SBB Restaurant.

Reserving a seat in the dining car of an international railway company.

Other customers are asking these questions.

  • Published: 24.03.2026 20:23

    Unable to purchase tickets from Colombia

    Hello, I’m trying to buy the tickets I need for my family trip on September 23rd, but since Saturday, neither the app nor the website will allow me to complete the payment. I’d like to know why this is happening. On the Bernina Express website, I was able to purchase the required seats, but I haven’t been able to buy the ticket, which is sold by SBB. I’ve tried with a Visa card and also with another Mastercard, and the payment has been declined. Perhaps there are some countries with payment restrictions? I would appreciate any help you can provide so I can resolve this and complete the purchase. Thank you very much.

  • Published: 07.03.2026 17:46

    Can't buy ticket from Switzerland to London

    When I try to buy the ticket, I either get a 403 error page or it lets me enter my info but then says “Aucune offre n’est disponible.”
    Is there an outage currently?

  • Published: 02.03.2026 15:09

    Ticket machine give wrong money change and bad support from call center

    I purchased a ticket at a ticket machine at Zermatt station. I inserted 100CHF, the ticket cost 47CHF but the machine only gave back 3CHF coin. I submitted a report through the SBB Contact Center gave necessary info(ticket machine ID, personal info…) and got a case number. After a week, I called to ask for the status of the case and I was guided to call MGB, the private train company which manage Zermatt train routes to ask for a refund. I did send an email and they confirmed they did not have permission to access my case number due to I reported directly to SBB. I did call the MGB, they give me a phone number but no one answer my call.
    I made 4 call to SBB contact center, 1 email to MGB, 1 call to MGB, 1 call to the Zermatt train company maybe and have no answer for my issue!
    I only stay in Switzerland for around 4 days left. Now I have no idea about the status of my case.

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