Order form for the Companion Card.

You can order your Companion Card (Disabled Passenger’s ID Card) online using this form.

Do you already have a SwissPass card? Then the Companion Card will be loaded onto your SwissPass once you have ordered it. If you do not yet have a SwissPass card, you will receive one for free once you have ordered your Companion Card.

Do you use a screen reader? If you have a problem sending the form, you can also contact us by telephone: Contact Center Handicap, tel. 0800 007 102 (toll-free in Switzerland.), available every day from 5am to midnight.

Form steps

Customer number.

Your customer number can be found in the format 000-000-000-0 at the bottom of your SwissPass card on the side with your photo.

Doctor’s note.

Select file

Photo for the SwissPass.

Select file

Doctor’s note.

Select file

Doctor’s note.

Select file
Still {{maxAllowedLength}} characters remaining.

Your contact details.

You can only receive a Companion Card if you live in Switzerland and enter a home address in Switzerland.
Title

Further content

Contact Center Handicap.

Book the assistance you require at least 1 hour before boarding or alighting. Two hours if a shuttle service is required and 24 hours for international travel. You can find exceptions on the synoptic map for people with restricted mobility.

Tel. 0800 007 102

Toll-free in Switzerland

(from 5am to 12am)

From abroad +41 800 007 102