Travelling with reduced mobility.

Travelling with reduced mobility: find information on accessible travel and assistance at support stations on this page.

Preparing for your journey.

Online timetable.

Group travel.

Assistance with boarding and alighting from trains.

Travel discounts for passengers with a disability.

Ticket machines.

Trafimage maps: Information about ‘accessible stations’.

Other questions.


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Want to get in touch with us?

  • SBB Contact Center Handicap.

    Tel. 0800 007 102 (free in Switzerland)
    (every day from 6am to 10.30pm)
    From abroad: +41 800 007 102

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  • Contact form.

    Do you have a question? Fill in the online form and we’ll get back to you as soon as possible.

    Go to the form
  • Order form for assistance with boarding and alighting.

    Please send us the form at least 12 hours before you require the assistance.

    To the online form
  • SBB Community.

    Take advantage of the SBB Community’s expert knowledge to help you answer your queries and concerns about SBB and rail travel.

    Go to the SBB Community Link opens in new window.