Help for GA Travelcard.

You can find answers to your questions about the GA Travelcard here.

Purchase.

Payment.

Photo.

Documents.

Delivery.

Cancellation.

Questions about the GA Travelcard area of validity.

Questions on specific routes and railways.

Other questions.

Would you like to benefit?

We can send you customised offers, vouchers, news and more. Log in now, activate and benefit.

Go to SwissPass login

Questions from the Community.

Want to get in touch with us?

  • SBB Chat.

    Ask your questions – our chatbot uses artificial intelligence to help you any time and redirects you to a customer consultant if necessary.

    Waiting time chatbot: 0 minutes

  • SBB Contact Center.

    Tel. 0848 44 66 88
    (CHF 0.08/min.)
    (available 24/7)

    From abroad: +41 848 44 66 88

    Call now
  • SBB Community.

    Take advantage of the SBB Community’s knowledge: experienced customers support and advise you with all your questions about rail travel.
    Go to the SBB Community
  • Personal consultation.

    Do you have any questions about rail travel, tickets or travelcards? Book a free consultation at an SBB Travel Centre or make an appointment for a callback.
    Book an appointment