You can find answers to your questions about the GA Travelcard here.
Purchase.
First-time purchase online for GA Travelcard for Adults, GA Travelcard for Children, GA Travelcard for Youth, GA Travelcard for 25 Year Olds, GA Travelcard for Seniors.
When purchasing online, the most important thing is your customer number in the format 000-000-000-0. If you have or had a SwissPass or a public transport travelcard in the last five years, you can find this number on your SwissPass card and use it to purchase your GA Travelcard online.
If you used to have a travelcard but have forgotten the customer number, you can find out what it is by going to a public transport point of sale or phoning the SBB Contact Center on 0848 44 66 88 (CHF 0.08/min.).
To purchase a GA Travelcard for another person online, they also need to have a customer number.
First-time purchasing online with an identity check.
If you don’t have a travelcard or a SwissPass, you can still buy your new GA Travelcard online. If you are buying a travelcard for the first time, we need to verify your identity. This identity check takes place online – you will need your passport or ID card and a smartphone with a camera.
Online purchase with an identity check is not possible for other persons
First-time purchase via order form for GA Travelcard for Disabled Persons.
You can order a new GA Travelcard for Disabled Persons using the PDF order form. To do so, fill out the PDF form on your computer, print it out and send it to us at the address given on the order form, together with the photo and the required documents. Alternatively, you can print the form out first, fill it out by hand and then send it to us.
First-time purchase via order form for GA Travelcard for Duos, GA Travelcard Familia for Children, GA Travelcard Familia for Youth, GA Travelcard Familia for Adults.
The GA Travelcard for Duos is available if one person in your household holds a basic GA Travelcard.
The GA Travelcard Familia for Children or GA Travelcard Familia for Youth and the second parent’s GA Travelcard Familia for Adults are linked to the first parent’s basic GA Travelcard.
The following count as basic GA Travelcards: GA Travelcard for Adults, GA Travelcard for Youth, GA Travelcard for 25 Year Olds, GA Travelcard for Seniors and GA Travelcard for Disabled Persons.
You can order any of these GA Travelcards using the PDF order form. To do so, fill out the PDF form on your computer and print it out. Alternatively, you can print the form out first and then fill it out by hand. Please send the completed order form, an original passport photo and all the documents required for the relevant Familia GA Travelcard or GA Travelcard for Duos to the address given on the order form.
Purchasing at a staffed public transport point of sale.
Of course, you can also order all GA Travelcards at a staffed public transport point of sale. Please bring your SwissPass (if you have one), the completed order form and all the documents required for the relevant GA Travelcard(s).
The credit card must be in the same name as the contracting party.
The credit card will be charged once the order has been received.
Observe limits.
Online
Order form
Staffed public transport point of sale
Debit cards.
PostFinance Card / PostFinance Pay
Reka Card
n/a
Online
Staffed public transport point of sale
Mobile phone.
Twint
Observe limits / credit.
Online
Staffed public transport point of sale
Invoice.
Public transport invoice
We will send you the invoice together with a payment slip in the post. Please note:
Your order must be placed at least ten days before your travelcard validity begins. Otherwise your payment by invoice cannot be processed and will be returned.
We will send you the invoice separately – not together with your SwissPass card. You must pay this before the first day that your travelcard is valid, otherwise you will receive a payment reminder.
Order form
Staffed public transport point of sale
Cash payment.
Swiss francs CHF
Euros EUR (change in CHF)
Staffed public transport point of sale
Public transport vouchers.
Digital vouchers
Voucher card
When redeeming online, you must have sufficient credit for the entire amount in your online shopping basket. If this is not the case, you can top up the voucher with the difference.
Purchasing a GA Travelcard online for the first time.
If you already have a SwissPass or used to have another public transport travelcard, we will use the same photo for your new travelcard. In this case, adults will only need to provide a new photo if the previous one was taken more than ten years ago. Children and young people under 25 will only have to do so if their previous photo was taken more than five years ago.
First-time purchasing online with an identity check.
If you are purchasing a GA Travelcard for the first time, do not already have a SwissPass and have not previously had a travelcard, you can upload your digital passport photo once the purchasing process (including the identity check) is complete.
Purchasing for the first time via the order form.
You will need to submit an original, high resolution passport photo taken recently.
Please write your first name and surname in block capitals on the back of the photo.
Please attach the photo to the order form in the space indicated.
If you would like a new photo before the time limit has been reached (ten years for those aged 25 or older, five years for under 25s), please visit a staffed public transport point of sale. The new photo will be taken directly on site. You can then get a new SwissPass card with the new photo for a fee of CHF 30.
Documents.
Purchasing online with a SwissPass.
If you already have a SwissPass, you will need the following documents to purchase your GA Travelcard for the first time online.
Debit or credit card (PostFinance Card / PostFinance Pay, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne), Twint. (The credit card must be in the same name as the contracting party.)
Passport or ID card for the travelcard user and for the contracting party (for example, if you are purchasing a GA Travelcard for your child as a parent or for another person).
When buying online, you can enter details for the following types of ID: passports and ID cards issued in Switzerland, Germany, Austria, France, Italy or Liechtenstein.
Purchasing online with an identity check.
When purchasing with the identity check, you can only buy a GA Travelcard for yourself. You will need:
a smartphone with a camera.
a debit or credit card (PostFinance Card / PostFinance Pay, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne), Twint.
To purchase your travelcard for the first time using the order form, you will need the following documents:
a recent, high-quality passport photo.
a copy of the passport or ID for both the travelcard user and the contracting party (for example, if you are purchasing a GA Travelcard for your child as a parent or for another person).
Purchasing at a public transport point of sale.
To purchase for the first time at a public transport point of sale, you need the passport/ID card for yourself or the other person (for example, if you are purchasing a GA Travelcard for your child as a parent or for another person).
You can find a list of all required documents on the SwissPass website.
Your GA Travelcard will be valid on the SwissPass from its first day of validity.
This is your first SwissPass?
Your GA Travelcard on the SwissPass will be delivered by post within around ten days. If you would like your new GA Travelcard to be valid earlier, we can provide a temporary SwissPass. If you order online, you can print it out as a PDF. If you order using the order form, bring all your documents with you to the counter and you will receive it there.
Cancellation.
You can find all the questions and answers about cancelling your GA Travelcard on the cancellation help page.
Questions about the GA Travelcard area of validity.
On all SBB trains and those of most other railways in Switzerland, as well as on boats, buses, trams and some mountain lifts and railways. Find more detailed information on the GA Travelcard area of validity map.
As a general principle, the GA Travelcard is valid on mountain lifts/railways that provide access to residential areas. For journeys on purely tourist-related mountain railways, such as those to the Jungfraujoch, Titlis and others, you pay either a reduced price with your GA Travelcard or the standard full price.
Yes, you can travel free of charge by boat on most large lakes in Switzerland with your GA Travelcard. Boat trips on the following lakes are excluded:
Greifensee (GA Travelcard only partially accepted – discount).
Lake Constance (GA Travelcard only partially accepted – discount).
Lake Lugano (GA Travelcard only partially accepted – discount).
Beckenried–Gersau ferry (no discount with GA Travelcard).
Lac de Joux (no discount with GA Travelcard).
Lac des Brenets (no discount with GA Travelcard).
Lago di Poschiavo (no discount with GA Travelcard).
Silsersee (no discount with GA Travelcard).
Walensee (no discount with GA Travelcard).
Yes, the GA Travelcard is valid on the entire network of the Liechtensteinmobil (LIEmobil) transport company, as well as on the S-Bahn between Buchs SG and Nendeln.
The GA Travelcard is also valid for international travel. As a rule, the discounts apply to the Swiss portion of the route.
There are further discounts for global fare trains. When travelling with TGV Lyria, a GA Travelcard gives you a discount of up to 20% off the standard price from all Lyria boarding stations in Switzerland. To benefit from this, you must purchase the ticket including the seat reservation from the boarding station in Switzerland.
Questions on specific routes and railways.
The journey up to the Jungfraujoch is not free with a GA Travelcard, but you do get a discounted price.
Yes, the journey to the Stanserhorn is included in the GA Travelcard area of validity.
Yes, the journey to the Klewenalp is included in the GA Travelcard area of validity.
Yes, you can travel for free with the GA Travelcard both on the route to Domodossola through the Simplon Tunnel via Brig and to Domodossola from Locarno through the Centovalli.
For travel on a panorama train from Locarno, you have to pay a surcharge of 2-3 euros. Trains that are subject to a surcharge are marked in the timetable with ‘Z’.
Yes, the GA Travelcard is valid up to Constance.
Other questions.
As there are different kinds of GA Travelcard, we have summarised all the prices on one overview page.
If you choose a GA Travelcard, you will receive a pro-rata refund for travelcards that you no longer need, such as the Half Fare, regional, Point-to-point or Modular Travelcard or Night GA Travelcard as well as one 1-month GA Travelcard.
Take your SwissPass on which reference is made to your current travelcard to a staffed public transport point of sale and you will receive a credit.
Yes, if you purchase a class upgrade. With your 2nd class GA Travelcard and a class upgrade at a discounted rate, you can travel in even greater comfort in 1st class. Class upgrades are available for individual routes, for a day or a month. You can upgrade your 2nd class GA Travelcard to a 1st class GA Travelcard at any time.
Tip: Look out for the Saver Class Upgrade: benefit from a reduction of up to 70% when upgrading from 2nd to 1st class on many Swiss public transport lines.
Yes. If you don’t need your GA Travelcard for a certain period, you can deposit it at the counter during the validity period of your travelcard, for a minimum of five consecutive days and a maximum of 30 days per travelcard year.
Have you lost your SwissPass or has it been damaged? You can order a SwissPass replacement card for CHF 30 online at SBB.ch, via the SBB Contact Center or at a staffed public transport point of sale.
If you’ve left your SwissPass at home or at the office, you can display it easily in the SBB Mobile app in the Tickets & SwissPass tile (you must have a login with a linked customer number to do so). Alternatively, for a fee of CHF 5 we can issue you with a temporary card, available at any ticket counter, upon presentation of official ID.
When buying a GA Travelcard you take out an indefinite contract. The advantage of this is that your travelcard is automatically renewed at the end of your chosen period of validity – 1 year or 1 month.
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My half fare card is a yearly pass (190CHF) , not the monthly half fare card(150CHF) designed for tourists. Can I add a child the family pass for free?
Hello Leunulin19Link opens in new window. Passport pictures are not accepted (these are not official IDs); simply wait for her to arrive in Switzerland, then see an agent at the SBB travel office. Kind regards, Roland
Point-to-Point Travelcard : Transport included on departure and arrival city ?
With Point-to-point Travel card, is the transport included from departure city and also on arrival city please ? I take the train between Biel and Neuchâtel, but may I also use bus on these cities please ? For example going by bus from my home in Biel to train station in Biel ? Or also, taking bus everywhere in Neuchâtel ? I cannot find this information anywhere. Thanks, Bastien !
Hello Community, Deindeal is currently running a promotion for the Duo Day-pass, at 129 chf (1st class) for two people. It mentions “One person must be in possession of a valid Half-Fare travelcard.” Our travel group consists of 4 people: 2 with Half fare card, and SBB day pass (1st class). Are the other 2 people eligible to purchase the Duo Day pass (neither have a Half fare card)? Or will either of these 2 require purchasing a half fare card? If yes, are there any Black Friday/ Christmas promos currently for a trial half fare card? Thanks!
Do you have any questions about rail travel, tickets or travelcards? Book a free consultation at an SBB Travel Centre or make an appointment for a callback.