The digital world enriches our lives in many different ways and is appearing in more and more aspects of our daily routine.

SBB is continuously optimising many of its services on websites, apps and in PDF documents to make them fully accessible, ensuring that they make good use of assistive technology. For instance, blind and visually impaired customers can read PDF documents on sbb.ch/handicap using a screen reader.

SBB is working together with the “Access for all” foundation to make its digital channels even more accessible. There are plans to have SBB.ch certified in accordance with the Web Content Accessibility Guidelines 2.0 (Level AA) before the year is out.

You can plan your journey from start to finish with the online timetable and SBB Mobile app. As well as timetables, you can also find information about accessible services, train compositions and the section in which the low-floor access coach with wheelchair space and accessible toilets will stop.

All you have to do is access the online timetable and swipe left to switch from the standard view to “Barrier-free travel”. You will now be able to see detailed accessibility information and any possible difficulties on your chosen route.  

Open the SBB Mobile app and tap the standard timetable. After you have chosen your route, tap the arrow and switch to the barrier-free view. SBB Mobile is free to use on smartphones, tablets, iOS (Apple), Android and Windows Phone).

Please note: The accessibility information is updated three times a day to ensure that it is as reliable as possible. However, in the event of train cancellations, unforeseen changes to rolling stock or unavailable information, the level of accessibility for your chosen service may differ from the information given.