Station assistance.
Opening hours.
Regular opening hours.
| Day(s) | Opening hours |
|---|---|
| Mon–Sat | – |
| Sun | – |
Queuing is a thing of the past: book your consultation now.
We are happy to answer your questions about rail travel, tickets, travelcards and more in person at the SBB Travel Centre – with no queues or waiting around. Book your appointment now at sbb.ch/en/consultation.
Opening hours on public holidays.
| Public holidays | Date | Opening hours |
|---|---|---|
| Easter Saturday | Saturday, April 4 2026 | – |
| Easter | Sunday, April 5 2026 | – |
| Easter Monday | Monday, April 6 2026 | – |
All details are provided without guarantee.
The Bahnhofhilfe assistance station can be used for free by any traveller in trouble or in need of help.
Location plan.
- Station:
- ShopVille-Zurich main station
- Floor:
- -1
- Location details:
-
Mezzanine level