If you are travelling to Bern on InterCity, InterRegio or Bern S-Bahn trains, you will arrive at tracks 1 to 13 or 49 and 50. (Tracks 49 and 50 are extensions of tracks 9 and 10). There are two tracks to each platform. To access the city, use the exits in sectors A to C to enter the main underpass, which is located in the north-eastern part of the station towards Olten. From there, turn right or left. Track 1 is closest to the city and track 13 is furthest from the city.

Turn left towards the city:

• From tracks 1 and 2 (on the same platform), sector B: down the ramp and turn left.
• From tracks 3 and 4 (on the same platform), sector A: down the stairs and turn left.
• From tracks 5 and 6 (on the same platform) sector A: down the stairs and turn left.
• From tracks 7 and 8 (on the same platform), sector A: down the stairs and turn left.
• From tracks 9 and 10 (and 49 and 50) (on the same platform), sector A: down the stairs and turn left.
• From tracks 12 and 13 (on the same platform), sector B: down the stairs and turn left.

Turn right towards the city:

• From tracks 1 and 2 (on the same platform), sector C: down the ramp and turn right.
• From tracks 3 and 4 (on the same platform), sector B: down the ramp and turn right.
• From tracks 5 and 6 (on the same platform), sector B: down the ramp and turn right.
• From tracks 7 and 8 (on the same platform), sector B: down the ramp and turn right.
• From tracks 9 and 10 (and 49 and 50) (on the same platform), sector B: down the ramp and turn right.
• From tracks 12 and 13 on the same platform, sector C: down the ramp and turn right.

Usually there are continuous guidance lines to the right and left in the main underpass. Due to the construction work, the guidance lines can only be followed on one side.

• From the main underpass, the city can be reached via the station concourse. Take the ‘Neuengasse’ or ‘Bahnhofsplatz’ exits.
• From the station concourse, the Loeb-Egge exits under the canopy can be reached through the Christoffel underpass.

To the city via the Neuengasse exit.

With the main underpass behind you, follow the left-hand guidance line straight into the Neuengasse underpass. At the end of the guidance line, take the stairs up to Neuengasse. The right-hand guidance line just before the stairs takes you through a door to the lift, which will also take you up to Neuengasse.

Neuengasse is a pedestrian zone and only open to delivery traffic in the morning. Pedestrians, bicycles and scooters share the street.

To the city via the Bahnhofsplatz exit.

• With the station underpass behind you, follow the right-hand guidance line (this may not be available at all or only partially due to the construction work at Bern station). Take the second turning on the right then the second turning on the left to reach the station concourse (the meeting point is also there). The next turning on the right takes you to one of the two staircases to the main exit at Bahnhofsplatz. Follow the guidance line to the left after the stairs to reach bus stops G and H, and the taxi rank.
• If you continue straight ahead after the stairs, you will reach a zebra crossing with traffic lights after a few metres. Cross the zebra crossing to reach the car-free Bahnhofsplatz station forecourt under the canopy. From there, trams and buses run in every direction around the city (stops A to E).

If you follow the guidance line from the station concourse towards the main exit, you will pass two escalators (up and down) on your left and right, or walk between two staircases. If you walk between the staircases, you will reach the counter of a café. From there, you can either walk left or right around the café to reach the Christoffel underpass.

To the city via the exits in the Christoffel underpass 

With the main underpass behind you, follow the right-hand guidance line (this may be partially or not at all available due to the construction work at Bern station), take the second turning on the right and continue along the guidance line in the same direction. You are now in the Christoffel underpass. The Christoffel underpass has three exits: one on the right and two on the left.

• The first turning on the right leads up a staircase to the pavement in front of the Generationenhaus and to stop F (no guidance line from the staircase).
• Continue through the Christoffel underpass along the right-hand guidance line to take the stairs up to the Loeb-Egge exit and stops L and I, and continue straight ahead to stops J and K. 
• Follow the guidance line on the left in the Christoffel underpass then climb the stairs to emerge under the canopy and continue to stops A to E.

The RBS station (Bern-Solothurn Regional Railway station) offers connections on the S7, S8, S9 and RE lines to Solothurn via tracks 21, 22, 23 and 24.

With the main underpass behind you, follow the left-hand guidance line along the station concourse into the Neuengasse underpass. On the left, both a staircase and a ramp lead down to the RBS station. To reach the stairs, take the third turning. To reach the ramp, continue to follow the left-hand guidance line to its end and turn left there. (The ramp is at the end of the Neuengasse underpass, before the exit up to Neuengasse).

From the main underpass, take the lift up to the PostBus station and Grosse Schanze, the university and Länggasse. Track 1 is furthest from the lift, track 13 is closest to the lift.

Turn right towards the lift:

• From tracks 1 and 2 (on the same platform), sector B: down the ramp and turn right.
• From tracks 3 and 4 (on the same platform), sector A: down the stairs and turn right.
• From tracks 5 and 6 (on the same platform), sector A: down the stairs and turn right.
• From tracks 7 and 8 (on the same platform), sector A: down the stairs and turn right.
• From tracks 9 and 10 (and 49 and 50) on the same platform, sector A: down the stairs and turn right.
• From tracks 12 and 13 (on the same platform), sector B: down the stairs and turn right.

Turn left towards the lift:

• From tracks 1 and 2 (on the same platform), sector C: down the ramp and turn left.
• From tracks 3 and 4 (on the same platform), sector B: down the ramp and turn left.
• From tracks 5 and 6 (on the same platform), sector B: down the ramp and turn left.
• From tracks 7 and 8 (on the same platform), sector B: down the ramp and turn left.
• From tracks 9 and 10 (and 49 and 50) (on the same platform), sectors B: down the ramp and turn left.
• From tracks 12 and 13 on the same platform, sectors C to F: down the ramp and turn left.

When you have turned right or left into the main underpass, go straight to the end. There are three lifts.

Lift 1 on the far left goes directly to Grosse Schanze without any intermediate stops. When you exit the lift, you are standing on the terrace of the Grosse Schanze restaurant. If you turn 180 degrees to the right, you will reach the University of Bern and can continue along Länggasse.

Lift 2 in the middle and lift 3 on the right stop on all intermediate floors up to the Grosse Schanze. The railway station car park levels are located on the mezzanine floors and the junction to the PostBus station is on level 1 ‘Bahnhofvorfahrt’.

To reach the PostBus station, choose level 1 'Bahnhofvorfahrt’ in lift 2 or 3. As soon as you leave the lift, follow the guidance line and turn right after about 50 metres. A passageway leads to stops R to V and Y for onward travel by Postbus.

To the left of the Postbus station is the Bahnhofvorfahrt station forecourt, where taxis and private cars can stop briefly for picking up and dropping off. There is also a lift that takes you all the way down to the station concourse.

You can access the Welle footbridge from every track and sector:

• On tracks 1 and 2, take the stairs in sector F or the lift in sector G.
• On tracks 3 to 13, and 49 and 50, take the stairs in sector E or the lift in sector F.

The footbridge has guidance lines on both sides.

From the Welle footbridge, you can continue towards the university and Länggasse or towards Hirschengraben. Note: The footbridge and its exits to Schanzenstrasse are narrow. Schanzenstrasse is very busy with fast-moving traffic (cars, Postbuses, buses, bicycles, e-scooters) and lots of people waiting.

Follow the left-hand guidance line from the main underpass and take the second turning on the left to the toilet facilities.

The toilets are at the end of the guidance line on the right. The toilets are subject to a charge and have turnstiles. You can pay by credit card or scan a QR code to open the turnstile.

Take the lift to the SBB Travel Centre. From the main underpass, follow the left-hand guidance line and take the first turning on the left. After a few steps, turn right again. You are now standing in front of the lift that takes you straight up to the SBB Travel Centre.

With the main underpass behind you, follow the right-hand guidance line. Take the second turning on the right then the second turning on the left to reach the station concourse (the meeting point is also there). The next turning on the right takes you to one of the two staircases to the main exit at Bahnhofsplatz. Turn right three times after the stairs on the guidance line to reach the tactile model of Bern station.

If you arrive at the RBS station on tracks 21, 22, 23 or 24, continue along the platform in the direction of travel to the top of the station (the station is a terminus).

From tracks 21 and 22, go straight up the ramp to reach the Neuengasse exit, which is on the left at the top of the ramp. A staircase, an escalator and a lift lead up to street level (please note, the first escalator comes down from above).

From tracks 23 and 24, self-operated turnstiles take you to a small forecourt. Continue straight on to a staircase up to the station concourse.

Turn right there to reach the main underpass and from there, tracks 1 to 13. At the very end of the main underpass is the lift to the PostBus station and the Grosse Schanze.

Turn left from the small forecourt then turn right after about 10 metres to reach the Neuengasse exit via the ramp.

Do you need help changing trains at Bern station? Call the Contact Center Handicap at least one hour before you require personal assistance. 

Contact Center Handicap, tel. 0800 007 102, free of charge in Switzerland, from 5am to 12 midnight.