The Disability Discrimination Act (DDA).
SBB information can be found here on the Federal Act on the Elimination of Discrimination against People with Disabilities and the status of implementation of planned measures.
SBB Call Center Handicap
Reserve free assistance with boarding and alighting on train journeys.
Please call at least one hour before you require this service. If you are travelling abroad: at least 48 hours in advance.
Toll-free in Switzerland
SBB Call Center Handicap opening hours have been modified in light of the coronavirus situation. You can contact the SBB Call Center Handicap every day by phone from 6a.m. to 9p.m. on 0800 007 102 or by sending an e-mail to email@example.com. This exceptional measure will be in force until 8 June. Further information is available at sbb.ch/en/handicap under “News”.