Questions and feedback on travelling without a valid ticket.

Have you received the ‘Travel without valid ticket’ form and have questions about it? 

All information and questions regarding travel without a valid ticket can be found in the FAQs.

If you cannot find an answer to your question or, for instance, did not travel yourself or would like to provide feedback on an invoice you received, please complete this form.


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Replacements for Internet Explorer 11.

Microsoft is gradually discontinuing its support for Internet Explorer 11 (more info on microsoft.comLink opens in new window.). If you continue to use Internet Explorer to access, you may experience functional limitations and display problems in the future. For this reason, we recommend using a more modern browser (e.g. Mozilla FirefoxLink opens in new window.Google ChromeLink opens in new window.Microsoft EdgeLink opens in new window.).

We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to