SBB Mobile.

You will find answers to the most frequently asked questions about SBB Mobile here.

Do you use SBB Preview (new design)?

 To the FAQ SBB Preview

Timetable features.

Purchase tickets with SBB Mobile.

Promotional codes.

How do I redeem promotional codes via timetable selection?

Here’s how it works:

  1. Start your connection query in the standard timetable or the touch timetable.
  2. Select the connection you require and swipe left to display the tickets available.
  3. Below the tickets available, click on “Redeem Promo-Code”.
  4. You can now enter your promotional code.
  5. The discount will be displayed in your shopping basket and will be automatically deducted from the purchase price. Now continue with the purchase as usual.

How do I redeem promotional codes for regional transport tickets via quick selection?

Here’s how it works:

  1. If you would like to purchase regional transport tickets via quick selection, select the appropriate offer.
  2. Below the available tickets, click on “Redeem Promo-Code”.
  3. Enter your promotional code.
  4. The discount will be displayed in your shopping basket and will be automatically deducted from the purchase price. Now continue with the purchase as usual.

Validity and refunds.

Access and registration.

Compatibility.

Data security and authorisations.

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