Transport Police.

Do you need help in an emergency situation? The SBB Transport Police are there to ensure safety and order on all parts of the public transport network – at stations and also on board vehicles. 

Are you in an emergency situation? 

Get in contact with the Transport Police by phoning the free emergency number: 0800 117 117Link opens in new window.

Please note that the Transport Police is not responsible for providing timetable information or information about travelcards and tickets. For this kind of information, we kindly ask you to contact the SBB Contact Center on 0848 44 66 88Link opens in new window. (CHF 0.08/min.).

Want to get in touch with us?

  • SBB Transport Police.

    Headquarters
    Bollwerk 10
    3000 Bern 65

    Emergency number: 0800 117 117 (free)

    Call now

  • SBB Community.

    Take advantage of the SBB Community’s knowledge: experienced customers support and advise you with all your questions about rail travel.
    Go to the SBB Community