On this page we have compiled information on accessible equipment and on meeting points for assistance. For trains in Switzerland and abroad.
SBB Call Center Handicap
Reserve free assistance for boarding and alighting when travelling by train.
Please make reservations by telephone at least 1 hour before you require the assistance, and reservations using the order form at least 12 hours beforehand. For travel abroad: at least 48 hours in advance.
Toll-free in Switzerland
(from 6am to 10.30pm)
From abroad +41 800 007 102Link opens in new window.