On this page we have compiled information on accessible equipment and on meeting points for assistance. For trains in Switzerland and abroad.
SBB Call Center Handicap
Reserve free assistance with boarding and alighting on train journeys.
Please call at least one hour before you require this service. If you are travelling abroad: at least 48 hours in advance.
Toll-free in Switzerland
SBB Call Center Handicap opening hours have been modified in light of the coronavirus situation. You can contact the SBB Call Center Handicap every day by phone from 6a.m. to 9p.m. on 0800 007 102 or by sending an e-mail to firstname.lastname@example.org. This exceptional measure will be in force until 8 June. Further information is available at sbb.ch/en/handicap under “News”.