If you no longer need your GA Travelcard with annual payment, you can cancel it no earlier than six months after its first day of validity, giving notice of one travelcard month to the end of each travelcard month. This can be done with just a few clicks at swisspass.chLink opens in new window. (to the end of the travelcard year only). We can still cancel your travelcard at the usual points of sale or by phone at the SBB Contact Center.
The refund is calculated for each month of use, not each day of use. For each month used, 9% of the purchase price will be deducted from the price paid on your monthly invoice. We will also charge you an administration fee. If your GA Travelcard is a basic GA Travelcard (GA Travelcard for adults, GA Travelcard Youth, GA Travelcard for 25 year olds, GA Travelcard for senior citizens or GA Travelcard for disabled persons), the linked GA Travelcards will also be cancelled when the basic GA Travelcard expires.
Example:
GA adult, 2nd class, price with annual payment: 3860 francs.
Example 1: Refund after eight months:
3860 francs less 8 x 9 % (2779,20 francs)
./. administration fee CHF 20.–
Refund amount = CHF 1060.–
Example 2: Refund after 2 years and six months:
3860 francs less 6*9% (2084.40 francs)
./. administration fee CHF 20.–
Refund amount = CHF 1755.–