Questions from the Community.

• yonhey

  Published: 30.12.2025 12:38

  About the point-to-point ticket I bought

  Yesterday I bought tickets for the return trip from Bern to Geneva Airport. I selected the time that suited me best so I could arrive at the airport a little over two hours before my flight, and I bought a point-to-point train ticket, as it was the only option for that day and the most convenient. The ticket says “point-to-point ticket” valid from 00:00 on the day I selected until 5:00 the following day.
  This schedule seems more like a “saver day pass.” I’d like to know if I have to use the exact time I selected or if I can change it within that window.

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  yonhey

  Published: 30.12.2025 17:44

  A ticket is basically a receipt that you have paid. In this case you have paid for "one trip from Bern to Geneva, to be undertaken between 00:00 on the day you bought it for till 6:00 the day after. So you are not limited to the train you selected during the booking. That is how trains are supposed to work.
  So you can just go to the Bern station and hop on any train to Geneva on that day.

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• yonhey

  Published: 05.12.2025 10:47

  Supersaver ticket, same-day change

  I have a question about the “supersaver ticket.” In case of missing the train, in my case due to a flight delay, it says it’s only valid for the selected date. What does “date” mean? Is it just the selected day, or is it the selected day and time? Thanks

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  yonhey

  Published: 09.12.2025 16:19

  Hello yonheyLink opens in new window. Regarding the “saver day pass,” it seems that with this ticket I can make unlimited trips on the specified day within the designated area until 5:00 AM the following day YES. I also can’t buy it too far in advance if I’m arriving by plane because it doesn’t allow changes or refunds (in case of date changes by the airline). Can you confirm if this is correct? YES. Also, if I travel between Bern and Interlaken, which is the “saver day pass” zone, would it allow me to continue to Lauterbrunnen and even beyond? And on the return day, would it cover the entire journey from Interlaken to Geneva? It is valid as far as Wengen or Mürren yet not higher above.
  It covers the trip to Geneva from Lauterbrunnen. You can find the validity map here: https://www.sbb.ch/en/tickets-offers/travelcards/area-validity-map.html Simply keep in mind, the Jungfrau area is suffering from overtourism. Be prepared for it. Kind regards,
  Roland

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• SamC

  Published: 27.05.2025 21:34

  Flight delay with a Saver Day Pass

  If my flight is delayed and I miss the train that I’ve booked with a saver day pass, can I use it on the next available train?

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  SarinaS

  Published: 28.05.2025 03:04

  Hello SamCLink opens in new window. The Saver Day Pass is valid for any connection during the pass’ validity. Simply go to tte station and hop on the next train taking you to your destination. To complete the answer:
  Supersaver tickets are, however, valid for one particular connection, as mentioned on the ticket. If you miss the departure due to a flight delay, it is no longer valid. If you travel with it, you are considered a passenger without a valid ticket. Is your Supersaver ticket indeed lost in case of a flight delay? No, it is not.
  In case of a missed departure due to a flight delay, holding an Supersaver ticket, you would have to purchase a normal ticket and can ask for a refund of the Supersaver ticket provided the ticket cost was CHF 10 or more.
  Consequently, we do not recommend using Supersaver tickets when arriving by air or if you are uncertain to be able to indeed meet the departure time. Kind regards,
  Roland

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