What is the difference between a supersaver ticket and a Supersaver Flex Ticket?

Both tickets are only valid for the connection selected at the time of purchase. The difference is in their refund conditions. Supersaver tickets can be refunded up to 30 minutes after purchase, provided they were purchased while logged in. After this point, supersaver tickets cannot be refunded. Supersaver tickets purchased as a guest cannot be refunded. Very few exceptions exist. You can also get a 75% refund on Supersaver Flex Tickets up until shortly before departure. If you were logged in during the purchase, you can do this yourself. If you made the purchase as a guest, a refund form is required. After the start of the period of validity, refunds are only possible in a few exceptional cases. Information on refunds More on the refund conditions for saver offers (Tariff 600.9, section 10)Link opens in new window.

How do I buy Supersaver (Flex) Tickets?

Here’s how to buy your Supersaver (Flex) Ticket online at SBB.ch and via SBB Mobile: Enter your desired route and day of travel in the timetable or touch timetable. The connections with supersaver tickets available will be shown in the overview with a % sign. Tap the connection you want. If you have already planned your journey for a fixed time, choose the ‘Supersaver ticket’. If you would like to change your travel plans at a later date, select the ‘Supersaver Flex Ticket’. Tip: If you sign in and purchase with your login, it will be easier to get a refund. If you tap ‘Edit passengers’, you can also buy supersaver tickets for your co-passengers right away. Complete the purchase process.

How far in advance can I buy supersaver tickets/Saver Day Passes for Switzerland?

You can buy supersaver tickets up to 6 months before your journey. For journeys taking place after the timetable change (in mid-December every year) supersaver tickets can only be purchased once the timetables have been published. This will be towards the end of June. You can always get Saver Day Passes 6 months in advance, as they do not depend on the timetable.

For which routes are supersaver tickets available?

Supersaver tickets are available for most public transport routes in Switzerland. Super saver tickets are also available in the Frimobil, Mobilis, Ostwind and Passepartout regional transport networks.

Are supersaver tickets also available for dogs and bicycles?

For dogs, you can purchase a 2nd class supersaver ticket with a Half Fare travelcard (even if you are travelling in 1st class). Please enter the following information when purchasing a supersaver ticket for your dog: First name: your first name; Surname: your surname(s) and the word DOG in capital letters after it; Date of birth: your date of birth. Supersaver tickets are not available for bicycles.

Why do I have to provide my full name and date of birth when I purchase a supersaver ticket/Saver Day Pass?

Supersaver tickets/Saver Day Passes are personalised digital tickets. You must therefore prove your identity using your Half Fare Travelcard, SwissPass card or an official form of identification (e.g. ID card) during the ticket inspection.

Can I have the supersaver ticket or the Saver Day Pass refunded or exchanged?

You can find all the information and other questions about refunds and exchanges on the refunds page. Information on refunds More on the refund conditions for saver offers (Tariff 600.9, section 10 – in German, French and Italian)Link opens in new window.

I bought a normal ticket and only then realised that there were also supersaver tickets available for the same route. Can I get a refund on the normal ticket?

You can find all the information and other questions about refunds and exchanges on the refunds page. Information on refunds More on the refund conditions for saver offers (Tariff 600.9, section 10 – in German, French and Italian)Link opens in new window.

I missed the connection I booked at the supersaver price due to my own reasons. Can I now choose a later connection and still use the supersaver ticket?

No. Supersaver tickets are only valid for the connection selected at the time of purchase (train specific). Tariff 600.9, paragraph 10, Refunds (in German only)Link opens in new window. Help with refunds

Is the Half Fare Travelcard valid for supersaver tickets/Saver Day Passes?

Yes. You can benefit from an additional discount of up to 50% on the standard half-price fare with the Half Fare travelcard.

Can I combine supersaver tickets with normal tickets?

Yes. Combining a supersaver ticket for the outward journey and a single Point-to-Point Ticket at the standard fare for the return journey (or vice versa) is still cheaper than a return Point-to-Point Ticket at the standard fare for the same route.

Why can I only buy supersaver tickets/Saver Day Passes on the internet or with an app?

The availability and prices for saver offers are constantly changing. We can quickly adjust the prices online and in the apps so you can find a suitable supersaver ticket as quickly and easily as possible.

Why are different prices offered for the same route?

The prices depend on the capacity and popularity of the connections concerned.

Aren’t commuters at a disadvantage since supersaver tickets are not available during commuting hours?

No. Commuters can benefit from supersaver tickets in their leisure time too.

Help with supersaver tickets and Saver Day Passes.

We provide answers to your questions on the supersaver tickets and Saver Day Passes which are available for purchase online at SBB.ch or in the SBB Mobile and SBB Preview apps.

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Offer / purchase.

Both tickets are only valid for the connection selected at the time of purchase. The difference is in their refund conditions.

Supersaver tickets can be refunded up to 30 minutes after purchase, provided they were purchased while logged in. After this point, supersaver tickets cannot be refunded. Supersaver tickets purchased as a guest cannot be refunded. Very few exceptions exist.
You can also get a 75% refund on Supersaver Flex Tickets up until shortly before departure. If you were logged in during the purchase, you can do this yourself. If you made the purchase as a guest, a refund form is required. After the start of the period of validity, refunds are only possible in a few exceptional cases.

Information on refunds
More on the refund conditions for saver offers (Tariff 600.9, section 10)Link opens in new window.

Here’s how to buy your Supersaver (Flex) Ticket online at SBB.ch and via SBB Mobile:

Enter your desired route and day of travel in the timetable or touch timetable.
The connections with supersaver tickets available will be shown in the overview with a % sign.
Tap the connection you want. If you have already planned your journey for a fixed time, choose the ‘Supersaver ticket’.
If you would like to change your travel plans at a later date, select the ‘Supersaver Flex Ticket’.
Tip: If you sign in and purchase with your login, it will be easier to get a refund.
If you tap ‘Edit passengers’, you can also buy supersaver tickets for your co-passengers right away.
Complete the purchase process.

Supersaver tickets can only be purchased for single journeys. For this reason, select the outward journey first and then the return journey.

If you are planning a return journey for the same day, it is worth checking whether the Saver Day Pass is cheaper than a supersaver ticket for both the outward and return journey.

Go to the Saver Day Pass

You can buy supersaver tickets up to 6 months before your journey.
For journeys taking place after the timetable change (in mid-December every year) supersaver tickets can only be purchased once the timetables have been published. This will be towards the end of June.
You can always get Saver Day Passes 6 months in advance, as they do not depend on the timetable.

For dogs, you can purchase a 2nd class supersaver ticket with a Half Fare travelcard (even if you are travelling in 1st class). Please enter the following information when purchasing a supersaver ticket for your dog: First name: your first name; Surname: your surname(s) and the word DOG in capital letters after it; Date of birth: your date of birth.
Supersaver tickets are not available for bicycles.

Refund / exchange.

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Help with supersaver tickets and Saver Day Passes.

Offer / purchase.

What is the difference between a supersaver ticket and a Supersaver Flex Ticket?

How do I buy Supersaver (Flex) Tickets?

How do I buy supersaver tickets for a return journey?

How far in advance can I buy supersaver tickets/Saver Day Passes for Switzerland?

For which routes are supersaver tickets available?

Are supersaver tickets also available for dogs and bicycles?

Are Junior Travelcards and Children’s Co-Travelcards valid with a supersaver ticket/Saver Day Pass?

Why do I have to provide my full name and date of birth when I purchase a supersaver ticket/Saver Day Pass?

Refund / exchange.

Can I have the supersaver ticket or the Saver Day Pass refunded or exchanged?

I bought a normal ticket and only then realised that there were also supersaver tickets available for the same route. Can I get a refund on the normal ticket?

Other questions.

I can no longer take the connection I originally booked at the supersaver price because of a delay or cancellation in the public transport system or due to a connection that was not made. Do I need to purchase a new ticket?

I missed the connection I booked at the supersaver price due to my own reasons. Can I now choose a later connection and still use the supersaver ticket?

Is the Half Fare Travelcard valid for supersaver tickets/Saver Day Passes?

Can I combine supersaver tickets with normal tickets?

Won’t GA and Half Fare travelcard holders be disadvantaged by supersaver tickets?

Why can I only buy supersaver tickets/Saver Day Passes on the internet or with an app?

Why are different prices offered for the same route?

Aren’t commuters at a disadvantage since supersaver tickets are not available during commuting hours?

Would you like to benefit?

Other customers are asking these questions.

Seat reservations deleted when booking online

Mobile app doesn’t consider local travelcard?

Unable to purchase tickets from Colombia

Want to get in touch with us?

SBB Contact Center.

Personal consultation.