Other customers are asking these questions.

• Toatuephe73

  Published: 25.05.2026 18:50

  Mobile app doesn’t consider local travelcard?

  Hello everyone, I noticed today that the mobile app sometimes doesn’t consider that a part of the itinerary is already covered by a local travelcard. I want to travel from Lucerne Station to my address in Zurich. I have a Half-Fare card and a ZVV pass, both in course of validity and on my Swisspass, visible in the app. If I look for the entire itinerary, the app suggests IR75 to Zurich HB and then tram n. 3, and the price for a ticket is 15.40 CHF. But if I look for the itinerary to Zurich HB it suggests the same IR75 train for a price of 13.50 CHF. As I already have a ZVV pass, the app should offer, in the ticket selection for the entire trip, only the ticket for the Lucerne-Zurich HB leg, for 13.50, not 15.40. Below are relevant screenshots from the app:
  Link opens in new window.Link opens in new window.Link opens in new window. Thanks!

  Show answer

  Toatuephe73

  Published: 25.05.2026 19:22

  Hello Toatuephe73Link opens in new window. Nope, nowhere is stated that the SBB Mobile app does consider local transport passes. This is only true if you travel within ZVV, for zone extension tickets. Use EasyRide if you need a travel network cross-border ticket or purchase the ticket to Zurich HB, or Thalwil respectively if zone 150 is part of your ZVV subscription. Kind regards,
  Roland``

  View post in the Community Link opens in new window.

• yonhey

  Published: 30.12.2025 12:38

  About the point-to-point ticket I bought

  Yesterday I bought tickets for the return trip from Bern to Geneva Airport. I selected the time that suited me best so I could arrive at the airport a little over two hours before my flight, and I bought a point-to-point train ticket, as it was the only option for that day and the most convenient. The ticket says “point-to-point ticket” valid from 00:00 on the day I selected until 5:00 the following day.
  This schedule seems more like a “saver day pass.” I’d like to know if I have to use the exact time I selected or if I can change it within that window.

  Show answer

  yonhey

  Published: 31.12.2025 09:44

  In most cases, yes.
  The daypass is allowed on any train, bus, boat and tramway anywhere in Switzerland (with very few exceptions like panoramic or mountain trains). The point-to-point ticket is valid for one journey as specified on that ticket. Usually, this is one given route. It is also possible that the ticket gives you a selection; this will be printed on the ticket; for example “Zürich HB - Genève Aéroport via Bern o Biel/Bienne” where the ‘o’ is short for ‘or’. There also would be the supersaver’s ticket which is only valid for a specific connection.

  View post in the Community Link opens in new window.

• yonhey

  Published: 05.12.2025 10:47

  Supersaver ticket, same-day change

  I have a question about the “supersaver ticket.” In case of missing the train, in my case due to a flight delay, it says it’s only valid for the selected date. What does “date” mean? Is it just the selected day, or is it the selected day and time? Thanks

  Show answer

  yonhey

  Published: 09.12.2025 16:19

  Hello yonheyLink opens in new window. Regarding the “saver day pass,” it seems that with this ticket I can make unlimited trips on the specified day within the designated area until 5:00 AM the following day YES. I also can’t buy it too far in advance if I’m arriving by plane because it doesn’t allow changes or refunds (in case of date changes by the airline). Can you confirm if this is correct? YES. Also, if I travel between Bern and Interlaken, which is the “saver day pass” zone, would it allow me to continue to Lauterbrunnen and even beyond? And on the return day, would it cover the entire journey from Interlaken to Geneva? It is valid as far as Wengen or Mürren yet not higher above.
  It covers the trip to Geneva from Lauterbrunnen. You can find the validity map here: https://www.sbb.ch/en/tickets-offers/travelcards/area-validity-map.html Simply keep in mind, the Jungfrau area is suffering from overtourism. Be prepared for it. Kind regards,
  Roland

  View post in the Community Link opens in new window.

Go to the Community Link opens in new window.