Help with zone upgrades or connecting tickets for existing travelcards.

Already have a Point-to-Point Travelcard or Regional Travelcard but your destination is not on a valid route or in a valid zone? Then you should buy a zone upgrade or connecting ticket. Find out how to do this here.

Questions from the Community.

  • Can I exchange a 2nd class seat purchased for 1st class?

    Czy mogę na kupionej miejscówce 1 klasę mając kartę swiss na 2 klasę podróżować

  • Supersaver ticket, same-day change

    I have a question about the “supersaver ticket.” In case of missing the train, in my case due to a flight delay, it says it’s only valid for the selected date. What does “date” mean? Is it just the selected day, or is it the selected day and time? Thanks

  • Point to Point Ticket not available to buy - Supersaver only ?

    Hi,
    I am looking to buy single tickets from Geneva Airport to Bern, and Bern to Zurich Airport for 12 and 14 November. Because of potential delays etc at the airport, I want the flexibility of a Point to Point ticket. When trying to book online, I can choose a Point to Point ticket from the ticket options, but once I go to checkout, the option disappears and I can only choose between Supersaver or City Pass tickets.
    Does anyone knows why?
    Thanks

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