Help with zone upgrades or connecting tickets for existing travelcards.
Already have a Point-to-Point Travelcard or Regional Travelcard but your destination is not on a valid route or in a valid zone? Then you should buy a zone upgrade or connecting ticket. Find out how to do this here.
This depends on the type of travelcard you have.
With a Point-to-Point Travelcard.
Buy a normal ticket for the missing route.
With a Regional Travelcard (e.g. ZVV, Libero, TNW, Passepartout, etc.).
Buy a zone upgrade for the missing number of zones within a fare network.
Travelling to a destination outside of your fare network?
Go to your desired fare network and select the relevant ‘Extension ticket’ option.
Enter the additional route you require in the timetable (tip: refer to the zone map and validity).
Buy the ticket for the additional route required.
Via SBB Mobile.
Almost all Regional Travelcards are integrated onto the SwissPass and can be viewed under ‘Travelcards on your SwissPass’ in the ‘Tickets & Travelcards’ tab when you are signed in to the app with your SwissPass login.
If you then enter a connection within the same fare network (without Z-Pass), your Regional Travelcard will be automatically taken into account and you will only pay for the additional route. For this to happen, you must select ‘Zone upgrade’ under ‘Ticket options’ when making your purchase. Your Regional Travelcard will not be taken into account if you buy a “normal” ticket.
Tip: most fare networks have a maximum number of zones, and the zone ticket becomes valid for all zones when the maximum number is reached. You may therefore not need the full number of missing zones. Please refer to the rules of your fare network.
ZVV as an example: if your existing ZVV ticket or ZVV travelcard plus zone upgrade gives you a total of 8 zones, you are entitled to unlimited travel across the whole ZVV network (all zones) during the validity period of the zone upgrade.
You can buy a zone upgrade from a ticket machine, online at SBB.ch or in the SBB Mobile app.
Enter the additional route you require.
Buy the ticket and present it alongside your Regional Travelcard during the ticket inspection.
Please note the stopping points of your chosen means of transport.
In order to buy the right zone upgrade, you need to know where your chosen means of transport (train, s-bahn, bus, tram, etc.) stops. This is because on journeys that go beyond the borders of the network, zone tickets or travelcards are only valid until the last scheduled stop within the zones included in your ticket or travelcard. In this case, buy a ticket from the last stop your chosen means of transport calls at within the zones your travelcard/ticket is valid for.
Example: you want to travel from A to D.
Your travelcard/ticket is valid, for example, up to and including zone 30.
If your chosen means of transport stops at location C, you should buy a zone upgrade from C to D.
If your chosen means of transport stops in A and B, but not in C, you should buy a zone upgrade from B to D.
If your chosen means of transport is travelling from A to D without stopping, purchase a standard ticket for the journey from A to D.
The easiest workaround is the automatic ticketing function ‘EasyRide’ in the SBB Mobile app. All you need to do is check in, start your journey and then check out again. Any Regional Travelcards you have stored will be automatically taken into account and at the end of the day, the correct fare for the zone upgrade will be calculated.
Hello everyone, I’m traveling on Friday 18.09 from Spiez to Domodossola. I understand there’s construction that morning so trains are limited. I am with my wife and have luggage, so I want to upgrade to 1st class and, if possible, make seat reservations. We have a Swiss Travel Pass for this trip. When I click on Seat Reservation and “Select Seat” on either the website or on the mobile phone app, I get an error like “The available seats cannot be loaded. Please try again.”. Am I doing something wrong?
Hi Zeennoughauch44Link opens in new window. In made a test. It is not possible to select the seats on a map, but it works without selection, the system will automatically assign seats.
If you bought it on the SBB site while logged in to the same account you use in the app it will be there automatically. But if you bought it as a guest, or on some other site then you cannot have it appear in the app. Know that it is not needed to load the pass in the app. As long as you can show the QR code during a ticket inspection you are fine.
Hello everyone, This afternoon I bought Saver Day Pass for my roundtrip by using the Bernina Express Train because yesterday a few people answered my question regarding if I could upgrade my Saver Day Pass to 1st class but only for my St.Moritz-Tirano leg (because my Tirano-St. Moritz route is 2nd class) Unfortunately, I didn’t find the option to upgrade my Saver Day Pass for my 1st class route so I’m kinda confused how should I upgrade only for my return journey ticket to Tirano? I just need it for my return journey. or is it possible if I upgrade on last minute on the D-day after I ride to St.Moritz in the Morning? Thank you.
Hello karixelleLink opens in new window. Use the SBB Mobile App or purchase the class upgrade ticket once you are here, at the ticket desk. SBB Mobile App: Enter from St.Moritz to Tirano. Select the connection Select the point-to-point class upgrade ticket from listed as additional offer. Purchase Class upgrade tickets are not available on www.sbb.ch. If you hold a Swiss Half Card, you can purchase it at half fare, otherwise choose a full fare. It is highly recommended to reserve a seat in 1st class. First check the availability of seats before you are purchasing a class upgrade ticket. Kind regards, Roland Link opens in new window.Image: https://static.community.sbb.ch/2026-07-14/1784035219-583150-a81d3b39-d259-4333-b0bc-8816da4302e0.pngLink opens in new window.
Do you have any questions about rail travel, tickets or travelcards? Book a free consultation at an SBB Travel Centre or make an appointment for a callback.
