This page will tell you what Regional Travelcards are available, how you buy them, whether you need a SwissPass, how you renew Regional Travelcards and much more besides.
Offer.
Regional Travelcards are available for
7 days (in paper form, only available on some fare networks).
1 month on the SwissPass.
12 months on the SwissPass.
If you buy your Regional Travelcard for 12 months, you will receive a reduction of up to 3 months on the monthly price.
Children and young people under 25 benefit from attractive discounts.
Further discounts available depend on the fare network.
If the whole of your chosen route lies within one fare network, you will automatically receive a Regional Travelcard.
Point-to-Point Travelcards are only available in regions without a fare network or, when you are travelling beyond the limits of one fare network.
If you regularly travel between fare networks or outside a fare network and would like to use local transport, the Modular Travelcard is an ideal solution.
It is worth noting that purchasing a GA Travelcard is the best option beyond a certain distance.
Purchases and renewals.
First-time purchasing online (only for 1 month and 12 months).
When purchasing online, the most important thing is your customer number in the format 000-000-000-0. If you have or had a SwissPass or a public transport travelcard in the last five years, you can find this number on your SwissPass card and use it to purchase your Regional Travelcard online.
If you used to have a travelcard but have forgotten the customer number, you can find out what it is by going to a public transport point of sale or phoning the SBB Contact Center on 0848 44 66 88 (CHF 0.08/min.).
To make sure you receive the right offer for adults, young people or children when purchasing online, please enter the relevant customer number.
You may also want to know: if you wish to buy the Regional Travelcard for another person (f. ex. a child), you can do so, as long as you and the other person hold SwissPass cards with a linked SwissPass login. To buy for the other person, select Purchase a travelcard for another person during the purchasing process.
Note: a SwissPass login is linked with SBB.ch if the customer number is stored in your profile on SBB.ch. After signing in, click on your initials, then on Profile and then on Update details in the Personal details tile. If the customer number is displayed in the form 000-000-000-0, it means it is linked.
Purchasing online with the identity check (only for 1 month and 12 months).
If you don’t have a travelcard or a SwissPass, you can still buy your new Regional Travelcard online. If you are buying a travelcard for the first time, we need to verify your identity. This identity check takes place online – you will need your passport or ID card and a smartphone with a camera.
Online purchase with an identity check is not possible for other persons
Purchase at a staffed public transport point of sale.
Of course, you can also purchase all Regional Travelcards at a staffed public transport point of sale. Please bring your SwissPass (if you have one) and your passport or ID card with you. If you don’t yet have a SwissPass, you will need to bring your passport or ID card. If you are purchasing on behalf of someone else (e.g. for your child), then please bring the documents for this person.
Regional Travelcard for 7 days.
The travelcard is issued in paper form. You can get it at a public transport point of sale or at a ticket machine in your fare network.
Important: if you do not hold or need a SwissPass card, you still need to bring a passport/ID card with you when ordering for the first time (only possible at a point of sale).
For online renewal of the Regional Travelcard for 1 month or 12 months, use the link you receive in the renewal email.
You can renew Regional Travelcards with a validity of 1 month online without link, on a mobile device, at ticket machines and at a staffed public transport point of sale in your fare network.
The credit card must be in the same name as the contracting party.
The credit card will be charged once the order has been received.
Observe limits.
Online (for 1 month and 12 months only)
Staffed public transport point of sale (for all)
Debit cards.
PostFinance Card / PostFinance Pay
Reka Card
n/a
Online (for 1 month and 12 months only)
Staffed public transport point of sale (for all)
Mobile phone.
Twint
Observe limits / credit.
Online (for 1 month and 12 months only)
Staffed public transport point of sale (for all)
Invoice.
CembraPay invoice (for online purchases)
You will receive an invoice from our external partner CembraPay by e-mail (provided the ‘CembraPay invoice’ payment method is activated in your customer account and the credit check is successful).
Purchasing at a staffed public transport point of sale (all Regional Travelcards).
When purchasing at a staffed point of sale, the following payment methods are available to you: cash, vouchers, Reka Check, Reka Rail, Twint, debit or credit card (PostFinance Card / PostFinance Pay, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne).
Payment by credit card (please keep in mind the limit on your card).
You can pay for your new travelcard with the following credit cards:
Visa (incl. prepaid cards)
MasterCard (incl. prepaid cards)
American Express
Diners Club International
JCB
MyOne
Please note:
The credit card must be in the same name as the contracting party.
The credit card will be charged once the order has been received.
Photo.
Purchasing a Regional Travelcard online for the first time.
If you already have a SwissPass or used to have another public transport travelcard, we will use the same photo for your new travelcard. In this case, adults will only need to provide a new photo if the previous one was taken more than ten years ago. Children and young people under 25 will only have to do so if their previous photo was taken more than five years ago.
If you are purchasing a Regional Travelcard for the first time, do not already have a SwissPass and have not previously had a travelcard, you can upload your digital passport photo once the purchasing process (including the identity check) is complete.
If you would like a new photo before the time limit has been reached (ten years for those aged 25 or older, five years for under 25s), please visit a staffed public transport point of sale. The new photo will be taken directly on site. You can then get a new SwissPass card with the new photo for a fee of CHF 30.
Documents.
Purchasing online with a SwissPass (1-month and 12-month Regional Travelcards only).
You will need the following documents for your first online purchase with SwissPass.
Debit or credit card (PostFinance Card / PostFinance Pay, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne), Twint. (The credit card must be in the same name as the contracting party.)
Passport or ID card.
When buying online, you can enter details for the following types of ID: passports and ID cards issued in Switzerland, Germany, Austria, France, Italy or Liechtenstein.
Purchasing online for the first time with an identity check (1-month and 12-month Regional Travelcards only).
When purchasing with the identity check, you can only buy a Regional Travelcard for yourself. You will need:
a smartphone with a camera.
a debit or credit card (PostFinance Card / PostFinance Pay, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne), Twint.
Purchasing at a public transport point of sale (all Regional Travelcards).
To purchase for the first time at a public transport point of sale, you need the passport/ID card for yourself or the other person (for example, if you are purchasing a Point-to-Point Travelcard for your child as a parent or for another person).
Purchasing at SBB ticket machines (1-month Regional Travelcards only).
You need a SwissPass to purchase a Regional Travelcard at an SBB ticket machine for the first time.
Your Regional Travelcard will be integrated on the SwissPass from its first day of validity.
This is your first SwissPass?
Your Regional Travelcard on the SwissPass will be delivered by post within around 10 days. If you would like your travelcard to be valid earlier, we can provide a temporary SwissPass. If you purchase online, you can print it out as a PDF.
Depositing and cancelling passes.
You cannot deposit your Regional Travelcard.
If you wish to cancel and give back your Regional Travelcard within the duration of validity, you can do so at a public transport point of sale or by phoning the SBB Contact Center on 0848 44 66 88 (CHF 0.08/min.). The refund will be made pro rata based on the number of unused days. A deductible is also charged.
No, you cannot combine a Regional Travelcard with a Half Fare Travelcard.
If you regularly commute between fare networks or beyond a fare network and wish to use local services within it, the Modular Travelcard is an ideal solution.
If you leave your SwissPass at home or in the office you can display it very easily in the SBB Mobile app under My SwissPass (you must have your login with the linked customer number).
Alternatively, you can buy a card with temporary validity for a fee of CHF 5 from a public transport point of sale upon presentation of official ID.
No problem, order a replacement SwissPass for CHF 30. We are also happy to help you at a staffed point of sale.
My half fare card is a yearly pass (190CHF) , not the monthly half fare card(150CHF) designed for tourists. Can I add a child the family pass for free?
Hello Leunulin19Link opens in new window. Passport pictures are not accepted (these are not official IDs); simply wait for her to arrive in Switzerland, then see an agent at the SBB travel office. Kind regards, Roland
seat reservation on cross-border trains when using a day pass
Hi I am taking a train from Como to Locarno and have purchased a day pass. I have bought a separate ticket for the segment from Como to Chiasso which included a reservation. How do I make a reservation for the Swiss section to Locarno without purchasing another ticket?
RailAway refund flow fails while actually starting a refund
I can’t find a place to complain about the site errors, so leaving it here as a warning for others. I tried two times yesterday to issue a refund for a RailAway ticket. Both times the site ended up with an error on the last step (“something went wrong” with no specifics). Yet I got two email notifications with refund numbers. So it works but is trying to confuse you.
Do you have any questions about rail travel, tickets or travelcards? Book a free consultation at an SBB Travel Centre or make an appointment for a callback.