Help with bike reservations and transport in Switzerland.

Here you will find answers to questions about self-service loading of bicycles in Switzerland, tickets, mandatory reservations of bicycle spaces and much more.

Offer.

Buying bike tickets.

Reserving bicycle spaces.

Questions about trains which require reservations.

Other questions.

Would you like to benefit?

We can send you customised offers, vouchers, news and more. Log in now, activate and benefit.

Go to SwissPass login

Questions from the Community.

  • Non-accompanied bicycle by train

    I would like to send a non-accompanied bicycle by train from Lausanne to Chur. It will be collected at Chur station by a friend. Is this possible and if so, how to manage the process? Thank you.

  • Bicycles on RB 30 Basel to Waldshut

    My wife and I need to travel with 2 bicycles from Basel Bad BF to Waldshut on the RB 30 or possibly IRE3 service. Are we able to carry bikes on these services?
    Thank you

  • 2 day bike passes or one for carrying cargo bikes on a train

    We have an UrbanArrow Family Cargo Bike, which I like to occasionally take out of Zürich for some bike touring with my 5 year old son. I know that these bikes, as well as other oversized ones with length over 2m, are only allowed on RE and S-bahn trains, so I plan my trip legs accordingly. My question is in the number of bike passes I should purchase, as I recently was ticket controlled on S-bahn and told by the lady that I should have two bike passes, as the bike is big enough to be counted as 2 separate bicycles. I can’t find proof of that statement in the policy online. The best match that I found so far is in “Help with bike reservations and transport in Switzerland / Buying bike tickets / What Ticket do I need for a tandem?”, which simply states that I should have a ticket, nothing about having two. Could someone please confirm that it is indeed a documented policy? Thanks,
    Sviat

Want to get in touch with us?

  • SBB Chat.

    Ask your questions – our chatbot uses artificial intelligence to help you any time and redirects you to a customer consultant if necessary.

    Waiting time chatbot: 0 minutes

  • SBB Contact Center.

    Tel. 0848 44 66 88
    (CHF 0.08/min.)
    (available 24/7, sometimes you may be required to wait)

    From abroad: +41 848 44 66 88

    Call now
  • SBB Community.

    Take advantage of the SBB Community’s knowledge: experienced customers support and advise you with all your questions about rail travel.
    Go to the SBB Community
  • Personal consultation.

    Do you have any questions about rail travel, tickets or travelcards? Book a free consultation at an SBB Travel Centre or make an appointment for a callback.
    Book an appointment