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    Author role: Reisende/r

    3 Likes

    COVID-19 and the GA

    My company has mandated work-from-home for the foreseeable future. Will there be any consideration to extending the amount of time a GA may be Hinterlegt?I have already used up the normal 30 days worth of Hinterlegung but obviously if I am no longer spending 4-hours in the train each day to get to the office it is would be super if the Hinterlegung period would be able to be extended.Many thanks,A.

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    Author role: Neuer Autor

    0 Likes

    International Reservation Problem

    I am trying to make a reservation for a 2nd Class trip from Zurich to Milan departing 11:09 14.08.2017.If I go to this page I can reach the reservation page (see attached) but when I click next I am taken back to a German version of the Ticket Shop Home PageI have tried this on a Mac using Safari and an iPad.  On the iPad the ticket shop page displays an error message which translates to:"Your session was too long inactive. Please login again.If you were in the buying process, you have to choose your tickets again. Also ensure that session cookies are enabled in your browser."I have tried this several times with the same result.Is there a bug in the system?Also when selecting the appropriate price reduction there is no option to select Swiss Travel Pass.  GA 2cl gives the correct price.  Is it OK to use that option for travel with a Swiss Travel Pass? Image: Screen Shot 2017-07-14 at 1.21.09 pm.pngLink opens in new window. Image: Screen Shot 2017-07-14 at 1.22.38 pm.pngLink opens in new window. 

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    Author role: Neues Mitglied

    0 Likes

    Is it possible to switch my HalbTax travelcard to a monthly GA Card?

    Hello everybody,After buying a HalbTax travelcard, I realized that I am pretty uncomfortable with having to purchase each ticket individually, and that I would rather prefer to purchase a monthly GA card instead. Also, the later option would be more convenient for me, as I am a commuter worker between two different cantons.I was thus wondering if it is possible to convert my Half-Tax annual Travelcard to a monthly GA Card, paying the difference between them in case.  

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