First-time purchase online for GA Travelcard for Adults, GA Travelcard for Children, GA Travelcard for Youth, GA Travelcard for 25 Year Olds, GA Travelcard for Seniors.

When purchasing online, the most important thing is your customer number in the format 000-000-000-0. If you have or had a SwissPass or a public transport travelcard in the last five years, you can find this number on your SwissPass card and use it to purchase your GA Travelcard online.

If you used to have a travelcard but have forgotten the customer number, you can find out what it is by going to a public transport point of sale or phoning the SBB Contact Center on 0848 44 66 88 (CHF 0.08/min.).

To purchase a GA Travelcard for another person online, they also need to have a customer number.

First-time purchasing online with an identity check.

If you don’t have a travelcard or a SwissPass, you can still buy your new GA Travelcard online. If you are buying a travelcard for the first time, we need to verify your identity. This identity check takes place online – you will need your passport or ID card and a smartphone with a camera. You will also need a recent, high-quality, digital passport photo.

Online purchase with an identity check is not possible for other persons

First-time purchase via (online) order form for GA Travelcard for Disabled Persons.

You can order a new GA Travelcard for Disabled Persons online using the PDF order form on SBB.ch. To do so, fill out the PDF form on your computer, print it out and send it to us at the address given on the order form, together with the photo and the required documents. Alternatively, you can print the form out first, fill it out by hand and then send it to us. 

First-time purchase via (online) order form for GA Travelcard for Duos, GA Travelcard Familia for Children, GA Travelcard Familia for Youth, GA Travelcard Familia for Adults.

To be entitled to purchase any of the GA Travelcards mentioned above, a family member must hold a basic GA Travelcard (GA Travelcard for Adults, GA Travelcard for Youth, GA Travelcard for 25 YearOolds, GA Travelcard for Seniors or GA Travelcard for Disabled Persons). 

You can order any of these GA Travelcards on SBB.ch using the PDF order form. To do so, fill out the PDF form on your computer and print it out. Alternatively, you can print the form out first and then fill it out by hand. Please send the completed order form, an original passport photo and all the documents required for the relevant Familia GA Travelcard or GA Travelcard for Duos to the address given on the order form.

Purchasing at a staffed public transport point of sale.

Of course, you can also order all GA Travelcards at a staffed public transport point of sale. Please bring your SwissPass (if you have one), the completed order form, a recent analogue or digital passport photo(s) and all the documents required for the relevant GA Travelcard(s).

PDF order form (to fill out on your computer or by hand) (PDF, 426 KB)Link opens in new window. (PDF, 426 KB)

Purchasing online.

When purchasing online, you can pay by credit card, PostFinance Card, Reka Card or Twint.

(Online) order form.

When purchasing using the order form, you have the choice of paying by credit card or invoice.

At a staffed public transport point of sale.

When purchasing at a staffed point of sale, the following payment methods are available to you: cash, vouchers, Reka Check, Reka Rail, Twint, debit or credit card (PostFinance Card, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne).

Payment by credit card (please keep in mind the limit on your card).

You can pay for your new travelcard with the following credit cards:

• Visa (incl. prepaid cards)
• MasterCard (incl. prepaid cards)
• American Express
• Diners Club International
• JCB
• MyOne

Please note:

• The credit card must be in the same name as the contracting party.
• The credit card will be charged once the order has been received.

Payment by PostFinance Card (please keep in mind the limit on your card).

Payment with Twint (please keep in mind your limit/credit).

Payment by invoice.

We will send you the invoice together with a payment slip in the post. Please note:

• Your order must be placed at least ten days before your travelcard validity begins. Otherwise your payment by invoice cannot be processed and will be returned.
• We will send you the invoice separately – i.e. not together with your SwissPass card. You must pay the invoice before the first day that your travelcard is valid, otherwise you will receive a payment reminder.

Other payment options at our points of sale.

At a point of sale, you can pay using a Maestro card, PostFinance Card, any of the credit cards listed above, Reka Checks, Reka Card, Twint, voucher or cash.

You can find information about payment options for subsequent invoices on the SwissPass website.

Requirements.

For the travelcard on the SwissPass, you need to provide a recent analogue or digital passport photo which fulfils the following criteria:

• Taken from the front.
• Eyes open and not covered.
• Plain background.
• Even lighting (no shadows).
• Clear with high contrast.
• Black and white or colour.
• Approx. size 35mm × 45mm.
• Analogue passport photo: only original prints, no scans or photos printed out on paper.
• Digital passport photo: unedited, min. image size 200 × 250 pixels; in .JPG or .JPEG format with a maximum size of 4MB.

Purchasing a GA Travelcard online for the first time.

If you already have a SwissPass or used to have another public transport travelcard, we will use the same photo for your new travelcard. In this case, adults will only need to provide a new photo if the previous one was taken more than ten years ago. Children and young people under 25 will only have to do so if their previous photo was taken more than five years ago.

First-time purchasing online with an identity check.

If you are purchasing a GA Travelcard for the first time, do not already have a SwissPass and have not previously had a travelcard, you can upload your digital passport photo once the purchasing process (including the identity check) is complete. 

Purchasing for the first time via the order form.

You will need to submit an original, high resolution passport photo taken recently. Your photo will be stored electronically for a maximum of ten years (or five years for children and young people under 25).

• Please write your first name and surname in block capitals on the back of the photo.
• Please attach the photo to the order form in the space indicated.

Purchasing the travelcard for the first time at a staffed point of sale.

Please bring a recent analogue or digital passport photo to the counter.

Changing your photo.

If you would like to update your photo before the 5/10 year period has elapsed, please bring a recent analogue or digital passport photo to a public transport point of sale. You can then get a new SwissPass card with the new photo for a fee of CHF 30.

Purchasing online with a SwissPass.

If you already have a SwissPass, you will need the following documents to purchase your GA Travelcard for the first time online.

• Debit or credit card (PostFinance Card, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne), Twint. (The credit card must be in the same name as the contracting party.)
• Passport or ID card for the travelcard user and for the contracting party (for example, if you are purchasing a GA Travelcard for your child as a parent or for another person). 
• When buying online, you can enter details for the following types of ID: passports and ID cards issued in Switzerland, Germany, Austria, France, Italy or Liechtenstein. 

Purchasing online with an identity check.

When purchasing with the identity check, you can only buy a GA Travelcard for yourself. You will need:

• a smartphone with a camera.
• a debit or credit card (PostFinance Card, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne), Twint.
• a recent, high-quality, digital passport photo.
• a passport or ID card.

List of the accepted forms of IDLink opens in new window.
Questions on the identity checkLink opens in new window.

Order form sent by post.

To purchase your travelcard for the first time using the order form, you will need the following documents:

• a recent, high-quality passport photo. 
• a copy of the passport or ID for both the travelcard user and the contracting party (for example, if you are purchasing a GA Travelcard for your child as a parent or for another person).

Purchasing at a public transport point of sale.

To purchase for the first time at a public transport point of sale, you need a recent analogue or digital passport photo and the passport/ID card for yourself or the other person (for example, if you are purchasing a GA Travelcard for your child as a parent or for another person).

Order form sent by post.

To purchase your travelcard for the first time using the order form, you will need the following documents:

• a recent, high-quality passport photo.
• a copy of the passport or ID for both the travelcard user and the contracting party (for example, if you are purchasing a GA Travelcard for your child or for another person).
• a copy of a valid IV (disability insurance) ID for the travelcard user.
  
• or a medical certificate if you are dependent on a wheelchair at all times to use public transport.

You will also need a copy of the valid IV (disability insurance) ID or a new medical certificate for any further purchases at a later date.

Purchasing at a public transport point of sale.

To purchase for the first time at a public transport point of sale, you need a recent analogue or digital passport photo and the passport/ID card for yourself or the other person (for example, if you are purchasing a GA Travelcard for your child as a parent or for another person).

You will need a recent analogue or digital passport photo. You can find a list of all the other required documents on the SwissPass website.

You will need a recent analogue or digital passport photo. You can find a list of all the other required documents on the SwissPass website.

Already have a SwissPass?

Your GA Travelcard will be valid on the SwissPass from its first day of validity. 

This is your first SwissPass?

Your GA Travelcard on the SwissPass will be delivered by post within around ten days. If you would like your new GA Travelcard to be valid earlier, we can provide a temporary SwissPass. If you order online, you can print it out as a PDF. If you order using the order form, bring all your documents with you to the counter and you will receive it there.

You can find all the questions and answers about cancelling your GA Travelcard on the cancellation help page.

On all SBB trains and those of most other railways in Switzerland, as well as on boats, buses, trams and some mountain lifts and railways. Find more detailed information on the GA Travelcard area of validity map.

As a general principle, the GA Travelcard is valid on mountain lifts/railways that provide access to residential areas. For journeys on purely tourist-related mountain railways, such as those to the Jungfraujoch, Titlis and others, you pay either a reduced price with your GA Travelcard or the standard full price.

Yes, you can travel free of charge by boat on most large lakes in Switzerland with your GA Travelcard. Boat trips on the following lakes are excluded:

• Greifensee (GA Travelcard only partially accepted – discount).
• Lake Lugano (GA Travelcard only partially accepted – discount).
• Beckenried–Gersau ferry (no discount with GA Travelcard).
• Lac de Joux (no discount with GA Travelcard).
• Lac des Brenets (no discount with GA Travelcard).
• Lago di Poschiavo (no discount with GA Travelcard).
• Silsersee (no discount with GA Travelcard).
• Walensee (no discount with GA Travelcard).

Yes, the GA Travelcard is valid on the entire network of the Liechtensteinmobil (LIEmobil) transport company, as well as on the S-Bahn between Buchs SG and Nendeln.

The journey up to the Jungfraujoch is not free with a GA Travelcard, but you do get a discounted price.

Yes, the journey to the Stanserhorn is included in the GA Travelcard area of validity.

Yes, the journey to the Klewenalp is included in the GA Travelcard area of validity.

Yes, you can travel for free with the GA Travelcard both on the route to Domodossola through the Simplon Tunnel via Brig and to Domodossola from Locarno through the Centovalli.

For travel on a panorama train from Locarno, you have to pay a surcharge of 2-3 euros. Trains that are subject to a surcharge are marked in the timetable with ‘Z’. 

Yes, the GA Travelcard is valid up to Constance.

The price for a 2nd class GA Travelcard for Adults is CHF 3,860. Children, young persons and senior citizens benefit from a cheaper price. There is also a discount on the GA Travelcard for families, partners, 25 year olds and travellers with disabilities.

If you choose a GA Travelcard, you will receive a pro-rata refund for travelcards that you no longer need, such as the Half Fare, regional, Point-to-point or Modular Travelcard or Night GA Travelcard as well as one 1-month GA Travelcard.

Take your SwissPass on which reference is made to your current travelcard to a staffed public transport point of sale and you will receive a credit.

Yes, if you purchase a class upgrade. With your 2nd class GA Travelcard and a class upgrade at a discounted rate, you can travel in even greater comfort in 1st class. Class upgrades are available for individual routes, for a day or a month. You can upgrade your 2nd class GA Travelcard to a 1st class GA Travelcard at any time.

Tip: Look out for the Saver Class Upgrade: benefit from a reduction of up to 70% when upgrading from 2nd to 1st class on many Swiss public transport lines.

Yes. If you don’t need your GA Travelcard for a certain period, you can deposit it at the counter during the validity period of your travelcard, for a minimum of five consecutive days and a maximum of 30 days per travelcard year.

Have you lost your SwissPass or has it been damaged? You can order a SwissPass replacement card for CHF 30 online at SBB.ch, via the SBB Contact Center or at a staffed public transport point of sale.

If you’ve left your SwissPass at home or at the office, you can display it easily in the SBB Mobile app in the Tickets & SwissPass tile (you must have a login with a linked customer number to do so). Alternatively, for a fee of CHF 5 we can issue you with a temporary card, available at any ticket counter, upon presentation of official ID.

To the GA cancellation

To the GA cancellation

When buying a GA Travelcard you take out an indefinite contract. The advantage of this is that your travelcard is automatically renewed at the end of your chosen period of validity – 1 year or 1 month. Thanks to the SwissPass, you no longer have to think about renewing your travelcard yourself. Your SwissPass card is valid for five years and we automatically renew your travelcard on the same card.