Help for Half Fare Travelcard.

Do you have a question about your Half Fare Travelcard? You can find answers to frequently asked questions about the Half Fare Travelcard and help on how to renew or cancel it here.







Other questions.

You can find more questions and answers about the Half Fare Travelcard or other travelcards at swisspass.chLink opens in new window.

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Questions from the Community.

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    Author role: Neuer Autor


    I need my S number of my SwissPass

    Good eveningI purchased a SwissPass (half fare travelcard) and it is valid on the same day. I found some information on the website:- my card will be delivered by mail within 10 days- to use it in the mean time: you can request for a PDF as a temporary SwissPassBut where can I request this? I can't find any online support or ticketing system. I need my S number to purchase other tickets. I can't find it in my account on either. This is frustrating...

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    Author role: Neuer Autor


    Swiss Pass card

    Hi Everyone,I'm planning to visit Zermatt with my family in July,2023. Our flight will arrive to Basel Airport and we are planning to buy an 8 days Swiss Travel Pass. I would have two questions about it:
    1) Can I just simply get on any of the trains from Basel to Zermatt or do I need to buy any additional ticket (for 2nd class)?
    2) I would like to go to Matterhorn Glacier Paradise using my Swiss Travel Pass. On Order your individual tickets to the Matterhorn Glacier Paradise ( opens in new window. website I can see the below notification:
    "Please note that discounted tickets are exclusively available with a valid SBB half-fare/GA travelcard and must be charged onto the SwissPass card. Please carry the SwissPass card with you (mobile SwissPass is not possible)."
    Based on that, should I request a SwissPass card in physical format? If so, how can I do that?

    Could you please advise on the above?

    Many thanks in advance for your help! Best regards,Mátyás

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    Author role: Neuer Autor


    Half Fare Travelcard

    I would like to inquire about the Half Fare Travelcard.
    I want to buy it on March 20. Up to the age of 25 I have a discount and I can buy it for 120 chf. March 23 of this year is my birthday and on that day I lose this discount. purchase at a later date incurs the payment of the full amount of CHF 185. My question is if I buy this card for a year before the age of 25, can I use the discounts after the age of 25 (i.e. March 23 of this year)


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