Book your appointment for a personal consultation at the SBB Travel Centre.

We will be happy to answer your questions about rail travel, tickets, travelcards and much more, in person at the SBB Travel Centre – no need to queue and wait. Book your appointment now.

30 SBB Travel Centres offer free consultation appointments for your questions about rail travel and other topics. During the consultation, we can help you choose the right public transport travelcard, offer assistance with rail travel and group trips in Switzerland and abroad and much more. We can also help you register on SBB.ch, SBB Mobile or the WU@SBB app, and we’ll be happy to answer your questions about the SwissPass.

Consultation topics to select.

  • Rail travel : For advice on public transport travelcard and the SwissPass, rail travel in Switzerland and to Europe, purchasing on SBB.ch and via the apps, and travel insurance. 
  • Currency exchange : For advice on exchanging currency or on the Swiss Bankers Travel/Life Card.
  • Group travel: For advice on group travel and excursions in Switzerland and to Europe.
  • Western Union: For advice on transferring money or the WU@SBB app.

Book your consultation now.

Book your personal, no-strings-attached, free consultation appointment and visit us at the SBB Travel Centre of your choice.

Do you use a screen reader? If you have a problem sending the form, you can also contact us by telephone: SBB Contact Center Handicap, tel. 0800 007 102 (toll-free in Switzerland.), every day from 6am to 10.30pm.

Form steps

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