Book your personal consultation.

Got any questions about SBB.ch, the SBB Mobile app or WU@SBB? Or need an expert travelcard consultation? We would be happy to help you.

Could you spare half an hour? Then we would be happy to help you register on SBB.ch and show you how to use the timetable on your smartphone or computer and buy tickets. And we would of course be happy to answer any questions about using our digital channels.

Factors to consider when choosing the right travelcard are your personal commuting habits, your plans to travel for leisure and your family’s travel needs. We help you to find your perfect travelcard with a personal consultation.

We would also be happy to advise you on WU@SBB, the smartphone app, that lets you transfer money 24/7 at SBB ticket machines via Western Union. We can help you with downloading and registering and show you the transaction process step by step.

Book your personal, free and no-obligation consultation in one of 50 SBB travel centres. To do this, simply click “Book”.

Replacements for Internet Explorer 11.

Microsoft is gradually discontinuing its support for Internet Explorer 11 (more info on microsoft.comLink opens in new window.). If you continue to use Internet Explorer to access SBB.ch, you may experience functional limitations and display problems in the future. For this reason, we recommend using a more modern browser (e.g. Mozilla FirefoxLink opens in new window., Google ChromeLink opens in new window., Microsoft EdgeLink opens in new window.).

We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to SBB.ch.