Book your personal consultation.

Would you like a consultation without having to wait? 65 SBB Travel Centres offer you this convenience. You have the option of booking a consultation regarding any of our services. We look forward to seeing you.

During the 30 minute appointment you book, we’ll help you find the right public transport travelcard for you or provide assistance with registering for and using SBB Mobile, the WU@SBB app or 

Of course, you can also use the appointment to get advice about a national or international public transport journey, either alone or for a group, as well as currency exchange, transferring money with Western Union and our insurance services.

Consultation topics to select.

  • ‘Rail travel’ includes advice on public transport travelcards, national and international rail travel, use of our digital channels and the full range of our insurance products. 
  • For national and international group journeys, please select ‘Group journeys’. 
  • Choose ‘Change’ if you would like a consultation about currency exchange or the Swissbankers Travel/Life Card. 
  • Click on ‘Western Union’ for an appointment about transferring money or the WU@SBB app. 

Book your consultation now.

Book your personal, no-strings-attached, free consultation appointment at the SBB Travel Centre of your choice.

Form steps

What topic can we help you with?

Where can we offer you a consultation?

When can we offer you a consultation?

Personal details.
Still {{maxAllowedLength}} characters remaining.


Consultation topic

Consultation location SBB Travel Centre

Date and time

Replacements for Internet Explorer 11.

Microsoft is gradually discontinuing its support for Internet Explorer 11 (more info on microsoft.comLink opens in new window.). If you continue to use Internet Explorer to access, you may experience functional limitations and display problems in the future. For this reason, we recommend using a more modern browser (e.g. Mozilla FirefoxLink opens in new window.Google ChromeLink opens in new window.Microsoft EdgeLink opens in new window.).

We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to