Help with purchasing tickets for Switzerland online.

Here you can find answers to questions about purchasing tickets for Switzerland online, payment methods, the validity of tickets and much more besides.

Range.

Signing in and registration.

Buying tickets.

Payment.

Promo-Codes.

E- voucher.

Downloading and printing.

Validity and refunds.

Technical requirements.

Data security.

Questions from the Community.

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    SBB Ticket check

    Hello. I paid for the sbb ticket, but did not receive the ticket.  If necessary, we will send you the payment details. SBB ID is @xxxxx@xxxxxx.com. Please call me back.

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    Saver day ticket valid for tourists?

    Hello,
    I have purchased a saver day ticket (full fare price) for a specific day in June.
    I will be travelling across Switzerland quite much during that day, so the daily saver pass was the best option for me.
    But I am not a Swiss resident and I am now wondering if the ticket is valid also for a tourist like me.
    Thanks in advance, 
    Gabriele.

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    saver day pass

    I purchased a Glacier Express Ticket with the Excellence Class Special from Brig to Chur. This included a regular point to point ticket for CHF 71.50. I need to get to Chur from Zermatt, and I need to get to Luzern from Chur all the same day. I see that to upgrade to a Saver Day Pass would be an additional CHF 10.50 if you purchased the ticket at the same time. Since I already have the point to point ticket from Brig to Chur, is there a way to upgrade my ticket to a Saver Day Pass by paying just the additional CHF 10.50? Or do I need to buy 2 separate point to point tickets from Zermatt to Brig, and then from Brig to Luzern? Or is there a better way? Thank you!

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