Want to get in touch with us?

• SBB Contact Center.

  Postfach
  3900 Brig

  Tel. 0848 44 66 88
  (CHF 0.08/min.)
  (available 24/7, sometimes you may be required to wait)

  Call now Link opens in new window.

• SBB Transport Police.

  Headquarters
  Bollwerk 10
  3000 Bern 65

  Emergency number: 0800 117 117 (free)

  Call now Link opens in new window.

• SBB Contact Center Handicap.

  Postfach
  3900 Brig
  

  Only for passengers with reduced mobility.
  Tel. 0800 007 102 (free in Switzerland)
  (every day from 6am to 10.30pm)
  From abroad: +41 800 007 102

  Go to the online form

• SBB Community.

  Take advantage of the SBB Community’s expert knowledge to help you answer your queries and concerns about SBB and rail travel.

  Go to the SBB Community Link opens in new window.