Navigate at sbb.ch

SBB Customer Service.

Read about fare regulations or get in touch with us.

SBB Contact Center.

Order tickets, book seats, travel information.
More info about SBB Contact Center.
Travelling without a valid ticket.

Here you will find general information about costs, deadlines and the legal principles, ways of contacting us and answers to the most frequently asked questions (FAQs).
More info about Travelling without a valid ticket.
Praise and criticism.

Are you dissatisfied with a particular service? Did something make your day? Please contact us – we look forward to hearing from you.
More info about Praise and criticism.
Fare conditions.

Conditions for your journey.
More info about Fare conditions.
SBB Community.

The SBB Community is your digital point of contact for your questions about rail and all the things that go with it. Register now and join in the discussion!
More info about SBB Community.